AQQA Submersible Aquarium Heater,100W/200W/300W/500W/800W/1200W Fish Tank Heater,External Temperature Controller LED Temperature Display,Suitable for Saltwater and Freshwater

Description

Brand: AQQA

Color: Black

Features:

• 🔥【Explosion-proof Quartz Glass Aquarium Heater Durable and Safer】The heater made of explosion-proof quartz glass material and a high-temperature resistant nickel-chromium heating wire with silicon carbide heat conduction,faster water heating and long lasting.2 hours heating 1℃.The shell is a high temperature resistant PC material, which can effectively protect the fish from scalding.
• 🔥【Temperatures Ranges 68℉ to 93℉,Automatic Heating】The heating rod built-in thermometer,When the water temperature is lower than the set temperature by 1℉, the heater will automatically heat up, and stop heating when the water temperature is consistent with the set temperature.Fahrenheit and Celsius can be converted to each other,Pressing and Press and hold “+” and “-” at the same time, Fahrenheit and Celsius will be converted into each other after 5 seconds.
• 🔥【LED External Controller with Indicator Light】The controller is not waterproof, please keep away from water，LED digital display screen shows the current water temperature and preset temperature.The number the left on the controller is the current water temperature, and the number on the right is the set temperature,torch light and surrounding lights flicker means heating,torch light and surrounding lights not flicker indicate constant temperature.
• 🔥【Memory Function,Dry Burning-resistant Protection】Controller with memory function,If power is shut off,the heater will keep the temperature settings until it powers on again,no need to worry about pets when you going out.When the heating rod is 5cm above the water surface, the heating rod will automatically power off, and the controller will display “E1”. When submerged in the water again, the heater will automatically return to normal, no need to unplug the power or reset the controller.
• 🔥【Controller Can Be Installed with Adjustable Hooks】A hook can be installed on the back of the controller to hang on the fish tank. The installation is very simple and no tools are needed.The size of the hook can be adjusted according to the thickness of the fish tank，Very safe and reliable.AQQA products enjoy a 1-year warranty, please rest assured to buy.

model number: FUS-AQ015

Part Number: FUS-AQ015

Package Dimensions: 17.2 x 8.7 x 2.2 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.