Beurer EM29 2-in-1 Knee and Elbow TENS Machine for Pain Relief with 20 Intensity Levels, 4 Programs, and Reusable Water Contact Electrodes, Digital Muscle Stimulator Device

Description

Brand: Beurer

Color: Black

Features:

• ELBOW AND KNEE: Universal band for the knee or elbow fits sizes 9.8 – 27.8in – aids in drug-free pain relief from tennis elbow, runners knee, tendonitis, arthritis, or sore muscles and joint pain
• ADJUSTABLE: Find the stimulation intensity best for you with 20 levels and 4 programs, EM29 will default to program “A”, but you are in control – change the level at anytime to relieve pain
• REUSABLE ELECTRODES: No gel needed, and no need to purchase replacement pads, simply wet the electrodes in the sleeve wrap before use, great tool to use at home and for athletes to aid recovery
• EASY TO USE: Features a simple user display, auto-shut off, lock function, and a built in treatment timer for this compact estim system, battery powered, AAA batteries included
• TENS TECHNOLOGY: This transcutaneous electrical nerve stimulators (TENS) unit send an electric current direct to the spot of pain, this blocks the pain signal to the brain, providing pain relief
• PLEASE NOTE: This product is not recommended for use on any part of the body that has a metal implant, i.e. knee replacements which contain metal components

Binding: Health and Beauty

model number: EM29

Part Number: EM29

Details: The Beurer EM29 Knee and Elbow TENS Device is designed for drug-free pain relief for common overuse injuries or other muscle and tendon issues. Features a universal wrap band that can be used on both the elbow and the knee for more targeted application. Includes reusable water contact electrodes. You do not need to purchase gel or any extra gel pads. The included water electrodes can be used again and again. Great for every day use and for athletes to aid in recovery. Included in the box is the EM29 unit, the electrode cables, AAA batteries, and instruction manual.

EAN: 0810110200210

Package Dimensions: 8.6 x 4.8 x 3.7 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.