GENIANI Double Sided XL Heating Pad Electric for Lower Back Pain & Period Cramps Relief, Heat Pad with 6 Heat Settings for Neck & Shoulders, Christmas Gifts for Men & Women (12″x24″ Electric Blue)

Description

Brand: GENIANI

Color: Electric Blue/Gray

Features:

• NATURAL PAIN RELIEF & MUSCLE RELAXATION: This extra large electric heating pad is the perfect relaxation aid after a long day. Whether you’re experiencing muscle aches from intense workouts, pain from physical labor, or intense menstrual cramps, the Geniani heat pad offers heat therapy relief in just minutes. The all natural solution to everyday aches & pains will keep you away from the cabinet as it works to deliver gentle, thorough heat, targeted directly to your affected pa
• 6 HEAT SETTINGS & 4 TIMER PRESETS: Super user-friendly and easy to operate, the heating pad is designed with a convenient in-line LED display remote controller that allows you to select from 6 different heat levels, from low to high for your ultimate comfort and pain relief. An automatic shut off safety feature ensures conservation of energy and protection from overheating, allowing you to choose from 4 preset timers, 30, 60, 90, or 120 minutes. Enjoy immediate, custom pain re
• ULTRA SOFT FLEECE FABRIC CONSTRUCTION: A unique, flexible, double-sided design with skin-friendly, micro-plush material makes this electric heating pad comfortable for use on any part of the body. Breathable & lightweight, the heating pads for back pain allow for even delivery of heat for fast acting relief. An extra long 7 ft cable ensures easy maneuverability so you can experience heat therapy from your large heating pad anywhere, whether around the house, or when moving aro
• LOW MAINTENANCE, MACHINE WASHABLE: The Geniani Heating Pad for Back Pain Relief measures 12”x24” to maximize surface area coverage, making it perfect for use on large areas such as your back, stomach, legs, and more. Our XL heating pads are easily foldable, compact for convenient storage & portable! Effortless to keep fresh & clean, the back heating pad is machine washable. Simply remove the connector cable from the pad & toss in with your laundry on the warm, gentle cycle.
• 1 YEAR WARRANTY, HASSLE FREE RETURNS: We stand by the quality, durability, & effectiveness of our products. We offer a 1 year warranty & hassle-free returns on your heating pad xl for peace of mind & reassurance in your investment in pain relief. Our large heating pad for back pain relief is the perfect gift for occasions including birthdays, anniversary or “just because”.

model number: TK-HP2412

Part Number: TK-HP2412

EAN: 0850030176363

Package Dimensions: 9.8 x 3.9 x 3.6 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.