Homemory 6 Pcs Flameless Taper Candles with Remote, Timer, Dimmer, Ivory Battery Operated CandleSticks with Flickering Light, Plastic Led Window Candles, 9.6 Inches for Halloween Christmas Decoration

Description

Brand: Homemory

Color: A-Ivory 6

Features:

• Lifelike Plastic Made: These realistic battery operated taper candles are made of wax-looked modulated plastic, unmelted, won’t crack, and won’t degrade over time, decorated with melted dripping wax beneath the flame, perfectly simulate real burning taper candles.
• Remote Timer Dimmer: Homemory has customized the functions you need. (1). 2 light modes, simulate flickering flame light or steady light. (2). The 2-4-6-8 hours timer function saves your time to turn these flameless candlesticks on and off at the same time every day. (3) Create the warmest lighting effect through the dimmer to make it brighter or softer depending on the mood you looking for.
• Lifelike 3D Flame: The design of a 3D led bead allows the realistic taper candle flame have no defects from every angle, simulate the real fire effects and the LED lights could avoid burning and smoking from the flame, never worry about your kids or pets getting hurt when using these led taper candles.
• Height 9.6″ x Diameter 0.78″: Powered by 2 AA batteries provide 20+ days working time, (batteries are not included), With the size of real traditional taper candles and round shaped bottoms, these dripless candle sticks could perfectly fit into your candle holders as wonderful adornments for windowsills, fireplaces, and dining rooms. And perfect decor for weddings, Easter, Thanksgiving, Christmas celebrations, and also could be a special and surprising gift for your friends and family.
• Package and Service: Each package contains 6 pcs taper candles, 1 pcs 10-key remote. Each battery power taper candle is thoroughly and rigorously tested before sale, Avoid using them in high-temperature environments. If any problems during use, please contact our Customer Support Team, we will always be at your service.

Binding: Kitchen

model number: HLLGLYKSL-LST6

Part Number: HLLGLYKSL-LST6

Package Dimensions: 10.5 x 3.3 x 2.1 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.