Aqara Presence Sensor FP2, 2.4 GHz Wi-Fi Required, mmWave Radar Wired Motion Sensor, Zone Positioning, Multi-Person & Fall Detection, Supports HomeKit, Alexa, Google Home and Home Assistant

Description

Brand: Aqara

Color: White

Features:

• [Zone Positioning] The Aqara Presence Sensor FP2 (2.4GHz Wi-Fi REQUIRED) offers significant advantages over PIR infrared motion sensors by using a single radar sensor to monitor rooms of up to 40 m² (430 sq ft). You can also divide it into up to 30 zones, such as sofa, bed or desktop, etc. and set up individual automations for each zone. It is like having several PIR sensors at the same time with one Presence Sensor FP2. Please note: the FP2 is a WIRED sensor that should be constantly powered.
• [Multi-Person & Fall Detection] The FP2 can simultaneously detect up to 5 people and trigger different scenarios and automation. Moreover, you can mount the FP2 on the ceiling and choose the Falling Detection Mode, which will detect and alert you through the app if someone falls. (Note: The Falling Detection Mode is only availabe when you mount the FP2 on the ceiling. The FP2 is not a medical device, and can only be used for notification purposes)
• [Multi-Ecosystem Support] The Aqara Presence Sensor FP2 is exposed as multiple sensors to HomeKit, Alexa, Google Home and Home Assistant. (Note: The device can be added directly to Home Assistant using HomeKit Controller integration. Please connect the FP2 to Aqara home before enabling skills in Google Home and Alexa.) You can integrate the sensor easily without requiring an Aqara hub, which is a great solution for smart home enthusiasts. The dimension of Aqara FP2: 2.51*2.51*1.14 inch.
• [Ultra-High Precision with More Privacy] By implementing millimeter-wave radar technology, the Presence Sensor FP2 provides precise detection of movement without producing false negatives, even for slight movements.( Please choose the zone type based on the actual environment, such as bed, sofa area, etc.) Also, the detection does not require a camera monitoring system, maximizing privacy for users. Also, thanks to its IPX5, the FP2 can also be installed in wet environments such as bathrooms.
• [Built-In Light Sensor & Local Automations] The FP2 has a built-in light sensor, which provides greater flexibility and enjoyment when creating lighting automations (Only available in Aqara Home, HomeKit, and IFTTT). Moreover, automations of FP2 are executed without sending to the cloud and will keep working even if there is no internet connection.(Note: The FP2 is not a Zigbee device, and the recommended distance between the router and the FP2 is no more than 393 inches, without any obstacles.)

Binding: Electronics

model number: PS-S02D

Part Number: PS-S02E

EAN: 0192784000830

Package Dimensions: 3.4 x 3.0 x 2.5 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.