CIVAGO 32 oz Insulated Water Bottle With Straw, Stainless Steel Sports Water Cup Flask with 3 Lids (Straw, Spout and Handle Lid), Wide Mouth Travel Thermal Mug, Dark Night

Description

Brand: CIVAGO

Color: Dark Night

Features:

• INSULATED SPORTS WATER BOTTLE: Featuring advanced vacuum insulation technology, CIVAGO 32 oz water bottle keeps your drink HOT for up to 12 hours and COLD for up to 24 hours, allowing you to enjoy icy cold drinks after intense workouts or a cup of hot coffee while winter camping.
• WATER BOTTLE WITH STRAW AND LEAKPROOF LIDS: Our water flask is equipped with 3 leakproof wide-mouth lids: 1 flip-up straw lid, 1 easy-twist spout lid and 1 portable handle lid. All caps allow for easy one-handed or hands-free sipping when you are busy or on-the-go.
• PREMIUM STAINLESS STEEL WATER BOTTLE: Crafted with food-grade 18/8 stainless steel, this 1 liter water bottle is durable and rust-free, allowing you to drink without worries. Its powder coating finish ensures a better grip, and its wide-mouth opening makes your ice filling and cleaning easy and fast.
• STAY HYDRATED & REFRESHED: CIVAGO water tumbler cups come in 32 oz, 40 oz and 64 oz sizes and a variety of chic classic colors, enabling you to choose the bottle according to your mood while maintaining good hydration.
• TRAVEL-FRIENDLY HYDRATION SOLUTIONS: Available in 3 different sizes and 3 leak-proof covers that can be switched at any time, CIVAGO metal water bottle is a great choice for your indoor workout and outdoor excursions. Its 3 caps are designed for you to drink anytime, anywhere. The handle lid makes your beach and camping trips easier, the straw lid is ideal for cycling and gym while the spout cover is perfect for hiking and hunting.

Part Number: HU-XI-201

Package Dimensions: 13.0 x 4.7 x 4.0 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.