Comfort Zone 1 Refill Cat Calming Pheromone Diffuser Refill (30 Days) for a Calm Home | Veterinarian Recommended | De-Stress Your Cat and Reduce Spraying, Scratching, & Other Problematic Behaviors

Description

Brand: Comfort Zone

Features:

• VETERINARIAN RECOMMENDED: Comfort Zone is a veterinarian recommended solution to keeping cats, safe, happy, and calm
• 30 DAYS OF CALM: Includes 1 refill to blanket 1 room with cat calming pheromones for up to 30 days
• DRUG-FREE: Drug-free solution that helps to calm your stressed cat and reduce urine spraying, scratching, and other unwanted behaviors
• REDUCE CAT STRESS: Creates a calming and relaxing environment for your cat(s) and encourages positive behaviors; it will not affect dogs or other household pets
• TRUSTED CALMING: Our trusted cat calming pheromone formula refills work in all Comfort Zone diffusers and last up to 30 days
• HOW TO USE: Plug diffuser upright into a wall outlet with vents facing up and never into power strips; improper use may cause the diffuser to become discolored, increased odor, or cause leaking
• CERTIFIED: Diffusers certified to UL safety standards and include a shut-off feature to prevent overheating and a rotatable plug to ensure upright placement in any wall outlet

model number: 100540200

Part Number: 100540200

Details: Is your cat peeing on the bed and carpet or scratching the furniture and door frames? These behaviors can be signs that your cat is stressed. Comfort Zone diffusers dispense a drug-free vapor that mimics a cat’s natural calming pheromones to create a calming environment which helps reduce your cat’s destructive behaviors. The pheromones are diffused into the air which signal to the cat that the area is safe and familiar, making your cat feel more comfortable. Use the Comfort Zone Calming Diffuser Kit if you see your cat urine spraying or scratching in the home. You can also use the diffuser if you’ve just adopted a new cat, moving to a new home or even when rearranging your furniture which can be stressful events for cats that can trigger these destructive behaviors. Plug in a diffuser into each room your cat roams or spends the most time. Replace the refill every 30 days and the diffuser unit every 12 months. Our products are safe and certified to U.L standards. Use only in properly functioning 120-volt electrical outlets.

EAN: 0039079003537

Package Dimensions: 6.3 x 3.0 x 2.0 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.