ERGOMASTER Massage Mat with 10 Vibrating Motors Heating Pad Full Body Massager Pad Cushion for Relieving Neck, Back, Waist, Legs (Massager mat-fi01)

Description

Brand: ERGOMASTER

Color: As Picture Shows

Features:

• VIBRATION, NOT SHIATSU – A gentle vibration massage mat with different vibrating modes, instead of Shiatsu back massager. DON’T BUY IT if you need deep kneading Shiatsu massage with rotation balls.
• FULL BODY MASSAGE MAT – Our vibrating mat for full body uses 10 powerful vibration motors that give you a therapeutic massage that helps release tension, stress, and fatigue after a long work day. What’s more, you can choose from among 5 massage modes and enjoy full control over the low/med/high intensity levels as you hit all the right spots.
• SOOTHING HEAT – This massage pad with heat, has 2 Heating pads for full back deliver soothing warm to further relieve stress, tense and fatigue. (The heat can be turned on without massage, the heating pad with auto shut off and overheat protection features to ensure safe use.)
• FLEXIBLE AND FOLDABLE – The electric stretching mat features convenient foldable design and light enough for you to change positions and enjoy your massage wherever you are, such as chair, recliner, bed, couch and wood floor. The handy buckled straps behind allow you to easily store your mat away or carry it anywhere you go.
• SOFT PLUSH FABRIC – Memory Foam Pillow comfort and soft. ERGOMASTER back massage mat is made of Optics ultra soft polyester material that offers a comfortable and great feeling for user to lie on. Best Christmas gifts for women, men, Mom, Dad. For any reason, if this heating massage mat do not meet up your expectation, just return it for full refund within 30days.

Binding: Health and Beauty

model number: massager mat-fi01

Part Number: massager mat-fi01

Details: This massage pad with heat, has 2 Heating pads for full back deliver soothing warm to further relieve stress, tense and fatigue. The electric stretching mat features convenient foldable design and light enough for you to change positions. Memory Foam Pillow comfort and soft. ERGOMASTER back massage mat is made of Optics ultra soft polyester material that offers a comfortable and great feeling for user to lie on.

EAN: 0685764491525

Package Dimensions: 23.5 x 16.5 x 6.7 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.