Faceplant Face Down Pillow – Adjustable Memory Foam Stomach Sleeping Pillow – Face Down Pillow after Eye Surgery – Massage Headrest for Bed – and Prone Cushion for Rest and Recovery Reimagined

Description

Brand: ZENCLOUD9

Color: Navy Blue and Grey

Features:

• Hands Down the Most Comfortable Face Down Pillow – The Faceplant Pillow is made to fit your head and the contours of your face and neck (the way it should be!). We took feedback from thousands of customers to make the most comfortable face pillow you can find by improving materials to be even more soft, cool, and breathable and reducing forehead and neck pressure. Easy airflow and cloud-like memory foam makes for a great bed massage pillow, desk pillow for napping, recovery pillow for detached retina surgery, and so much more.
• Post Surgery Recovery – Recovering is a breeze since Faceplant is excellent as a vitrectomy pillow or BBL pillow. If you recently had retina surgery or BBL surgery, then resting face down is vital for recovery. The structure of our pillow ensures you will have easy airflow while comfortably and safely resting. Straps on the front of the pillow allow for adjustments to the tightness based on your preference.
• Easy to Carry Massage Pillow – Did we mention this face down pillow fits in a bag? You can bring it anywhere for rest and relaxation. Other pillows are large and clunky, but not ours! You can easily travel with the Faceplant pillow and bring it to that distant spa or vacation spot. Your newest travel companion is ready for an adventure.
• Rest Face Down Anywhere – Intentionally designed to be the most versatile face down pillow available, Faceplant anywhere you see fit. Rest at home or use it for a massage. Headed to the beach? Place it in your travel bag and use it on the plane as a neck pillow or rest face down on the tray table. When you’re ready to catch some rays, use it as a sunbathing pillow. Our water and sand resistant cover will keep things nice and tidy.
• Workplace Napping – We all need a break occasionally! Faceplant is also a desk pillow for much needed power naps! Whether you are in the office or at home we’ll help you hit the snooze button, comfortably at your desk.

Binding: Kitchen

EAN: 0198168852439

Package Dimensions: 8.1 x 7.5 x 7.2 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.