FELIWAY MultiCat Calming Pheromone Diffuser for house-cats, 30 Day Starter Kit (48 mL)

Description

Brand: FELIWAY

Color: clear

Features:

• FELIWAY is vet recommended, and the #1 selling solution: FELIWAY MultiCat may help to reduce common signs of tension between cats at home such as conflict, fighting, chasing and blocking
• 84% of Cat Owners saw significant improvement when using FELIWAY MultiCat*
• FELIWAY MultiCat diffuser is a drug free solution that mimics a mother cat’s natural nursing pheromones to stimulate social contact and acceptance
• Plug the diffuser in with the vents facing up, and avoid placing the diffuser under shelves and behind doors, curtains, or furniture: for the best results, place in the room(s) where your cat spends most of his or her time
• Starter kit includes 1 diffuser head and 1 vial; to maximize effectiveness, replace the vial once a month, and the diffuser every 6 months

model number: CD89410Q

Part Number: D89410B

Details: Product description

Help cats with varied personalities live in harmony with pheromone therapy. The Feliway MultiCat 30-Day Starter Kit diffuses clinically proven synthetic cat appeasing pheromone throughout your home. This synthetic pheromone mimics the natural pheromone a mother cat produces when kittens are born, reducing tension between cats and ultimately promoting a more harmonious home. The Feliway MultiCat 30-Day Starter Kit helps curb your cats’ stressful responses to cat conflicts and introducing new cats/kittens. Use Feliway MultiCat diffusers in areas your cats frequent to help control unwanted behaviors including standoffs, stalking or chasing, biting, hissing, growling, spitting, or fleeing. The synthetic cat appeasing pheromone in this formula communicates a reassuring message to your cat, which helps curb or eliminate unwanted behaviors.

Manufacturer’s Notice

1)Behaviorists recommend one litter box per cat plus one. Where are they located, they should be spread all over the house, not placed in just one room. Is there a food and water bowl per cat, but not located near each other. 2)The product will last up to 30 days. If it lasted 27-30 days this is within the expected duration of use. The variation depends on the ambient temperature, humidity and air flow present in the house or where the diffuser is placed. 3) All pets respond to pheromones, but the degree to which they respond is determined by many factors. How severe is the stress the cat is experiencing currently (it is easier to prevent than treat), has there been any positive changes to the environment (adding extra resources like litter boxes and food bowl), what are the cat’s previous experiences (if one cat had a bad experience with a housemate they may have learned not to trust other cats).

EAN: 0899484001319

Package Dimensions: 6.1 x 4.7 x 2.8 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.