FUSION TEAS 1 TBSP Organic Milk Kefir Grains and ebook “Milk Kefir Unleashed by Thomas Egbert” – Fresh Live Active Probiotic Starter Cultures

Description

Brand: Fusion Teas

Features:

• Highest Quality: Our kefir grains are guaranteed to arrive fresh and alive | Enough for the whole Family!
• Comprehensive Tutorials: Your purchase includes unlimited email support, so you can ask us your fermenting questions anytime. You’ll also get a 39-page eBook with images, video tutorial, step-by-step instructions and delicious recipes to create the best tasting kefir again and again. You’ll have our full support in your kefir journey!
• The Kefir Grains can be reused over and over, and will produce plenty of kefir for the whole family. It’s exponentially cheaper than buying kefir at the grocery store!
• Healthy Probiotics – We feed our kefir grains every day. We carefully cultivate our grains to contain as many strains of healthy bacteria as possible, giving you well balanced probiotics in every sip.
• Keep in mind our grains are fresh and are meant to be revived upon arrival for best results.

Binding: Grocery

Details: Our Grains have been carefully taken care of. We have obtained our grains from multiple sources over the years. This helps us offer the best possible kefir with as many different bacteria strains possible. They have never been dried or stored in the refrigerator and they are given fresh milk daily to keep them healthy, active and very well balanced. The kefir they produce within 24 hours has a wonderful consistency. They will begin to grow very quickly as you take care of them. You may use any type of milk that is available to you. We recommend whole milk especially during the reactivation process after the shipping time. The absolute best is raw organic cow or goat milk. You will receive whole milk kefir grains and a link to download our comprehensive eBook that will teach you all things Kefir. This includes health benefits, instructions with pictures, recipes, tips and tricks to make the best tasting kefir and frequently asked questions. Links to our video tutorial is also included!! The Kefir Grains are sealed in a food grade container that is BPA free (not a sandwich baggie like other providers use). Grains arrive fresh with little to no activation. Email support is included to make sure you have a great kefir experience. Whether it is your first time or starting up again. If anything happens to your grains during transit we will gladly ship you a new batch. Accept only the Best from Fusion Teas!

EAN: 0654367640951

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.