Grandparent DNA Home Test Kit – Includes one Grandparent & one Child. (at Home – for Personal Purposes Only) – Free Return Shipping to Lab, All Lab Fees Included – Results in 6 Business Days

Description

Brand: CHOICE DNA TESTING

Color: Grandparents

Features:

• Don’t settle for a cheaper price. No hidden fees | All lab and shipping fees to test 1 alleged paternal or maternal grandparent and 1 child are included in your DNA test kit. Each kit includes Step by Step Instructions and all materials needed to perform an at home DNA grandparent test. Kit Includes: Instructions, result notification form, 4 swabs per person, DNA sample envelopes, free prepaid envelope to return samples back to the lab for testing.
• We stand by our results | You can be confident in the results. To further ensure accuracy, we run every test twice. Your personalized results will be promptly sent to you at no additional charge. Unlike other labs we include all tested participant names on the DNA report. All tested markers will be listed on the report.
• Accredited US Lab | US-based Lab, fully accredited center, ISO 17025, CLIA accredited. Tests are performed in our state-of-the-art lab. We test a high quantity of Genetic Markers plus the Gender Identification Marker Amelogenin. Every Grandparent DNA test is verified and signed off on by our Chief Scientific Officer.
• Fast and Confidential Results | You can expect results within 2 to 6 business days after we have received all samples. There is no complicated online process to register your kit or to receive results. Instead, you’ll get confidential results the way you choose to be contacted. This will ensure your privacy. We have many safety measures in place to ensure your data and information are always kept private and confidential. Your Grandparent DNA kit will arrive in discreet unmarked packaging.
• Personalized Customer Care | Get 1 on 1 Customer Service! Once samples arrive at our lab, you’ll be assigned a Customer Care Specialist who will keep you up to date every step of the way. Your knowledgeable Customer Care Specialist will also be available to answer any questions you have. Questions are Welcome!

Binding: Health and Beauty

Details: DNA Test Kit

EAN: 0704335069434

Package Dimensions: 11.4 x 8.8 x 0.6 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.