Gtheos 2.4GHz Wireless Gaming Headset for PC, PS4, PS5, Mac, Nintendo Switch, Bluetooth 5.2 Gaming Headphones with Noise Canceling Microphone, Stereo Sound, ONLY 3.5mm Wired Mode for Xbox Series-White

Description

Brand: Gtheos

Color: White

Features:

• 🎧 Stable Connection & Stereo Sound: Gtheos Captain 300 wireless gaming headset combines high performance 2.4GHz lossless wireless technology for the accessible connection up to 49 feet in an unobstructed space. Lower latency (≤20ms) and featuring 50mm driver with 30% extra sound effect ensure that the wireless gaming headphones provide higher quality stereo sound, which makes you sense voice of directions, footsteps and every details clearly in games for a better immersive gaming experience.
• 🎧 Detachable Omni-directional Noise-reduction Microphone: Captain 300 wireless ps5 headset combines detachable, flexible, sensible and omni-directional microphone, providing high-end noise cancellation, which not only can be adjusted to the angles you want, also enables you to chat with your teammates with crystal clarity dialogue by this bluetooth gaming headset to coordinate with every scene of your game. Enhancing your ability to triumph in battles by this PS5 gaming headset.
• 🎧 3-in-1 Connection Ways & Multi-platform Compatibility: Captain 300 wireless pc headset supports low latency, lossless 2.4GHz USB dongle and the latest Bluetooth 5.2 stable connection, while supporting 3.5mm wired connection mode. Unique 3 in 1 connection design (equipped with both USB dongle and 3.5mm jack cable) make this wireless headset widely compatible with PS5, PS4, PC, Mac, phone, pad, Nintendo Switch(Invalid Microphone); Xbox series only compatible with 3.5mm wired mode.
• 🎧 Ergonomic Design & Long-lasting Battery Life: Gtheos wireless headset for switch design padded adjustable headbands not only good for reducing head pressure but also suitable for various head shapes. Ears are completely covered by soft and breathable memory-protein earmuffs that isolate noises effectively and allow for long gaming sessions without fatigue. This ps5 headset has a sustainable game time of 35-40Hrs. With cool RGB lighting effect turned on(15-20Hrs). Full-recharge in just 3Hrs.
• 🎧 Fashion Mirror Surface Design & Professional Services: Gtheos gaming headset wireless is made of high-quality and durable materials. With stylish mirror surface design of the playstation 5 base color, after detaching the microphone, it is not only a wireless gaming headset for pc, but also a suitable multi-scene (subway, home, going out) bluetooth gaming headphones. Meantime, we have experienced engineers and professional support team to provide comprehensive help for each customer.

Binding: Electronics

model number: CAPTAIN 300

Part Number: 10010-CT300N

EAN: 0850044510009

Package Dimensions: 8.2 x 8.1 x 4.1 inches

Languages: English

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.