Handmade Heroes Lip Care Gift Set – Lip Scrub and Lip Butter – Gentle Exfoliant, Sugar Lip Polish and Lip Exfoliator Scrubber for Chapped and Dry Lips, 1.23oz (Gift Set)

Description

Brand: Handmade Heroes

Features:

• SMOOTH SOFT LIPS – gently buffs away dry chapped lips as it nourishes. Get holiday- ready lips with our exfoliating scrub & moisturizer kit. Bye-bye winter dryness, hello smooth, soft lips!
• CLEAN BEAUTY – absolutely NO synthetics, petroleum, mineral oil & palm oil. Your holiday lip care kit for festive smoothness & lip brightening for dark lips. Lip set to prep you for a holiday glow.
• DERMATOLOGICALLY TESTED – crafted with Coconut, Avocado Oil & Jojoba Oil. Your go-to lip primer for lip stick, lip mattes & lip tint. Dynamic duo lip brightener for holiday ready lips!
• SUSTAINBLY MADE CRUELTY FREE VEGAN – Lip care duo that shines bright this season. No fragrance, parabens, or synthetics with a plastic neutral packaging. Perfect for guilt-free giving!
• PERFECT FOR GIFTING – lip care bundle to spread seasonal cheer! Jazz up stocking stuffers, bridal shower gifts christmas gifts & favors with this lip treatment for dry cracked lips for soft lips

Details: ’tis the season to be jolly! & ’tis is the dynamic duo set to perfect your pout and get them soft and smooth lips. Your must-have first steps before applying any other lip product. Hang this ornament on your Christmas tree for some extra festive cheer this year (boy, do we need it!) and use the lip scrub and mask to make your kisses extra special this holiday season! The perfect stocking stuffer, Secret Santa gift for any make up fanatic, colleague or Emily in Paris fan! Make your gift super personalised by including a personalised note in your gift in the dedicated note section on the box.

Package Dimensions: 5.8 x 2.2 x 1.8 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.