Henmnii Rollator Walker for Seniors and Adults, All Terrain walker with seat, Lightweight Foldable Aluminum Rolling walkers.

Description

Brand: Henmnii

Color: Red

Features:

• 1.Walkers for Seniors: Henmnii rollator walker have lightweight seamless sturdy aluminium frame with 17.8 lbs, features 6-speed adjustable height (31.5inch -37.4inch) can fits users from 5 to 6.5ft. it is weight capacity can up to 300lbs. By choosing Henmnii you will enjoy greater possibilities to be physically active outdoors, to stay healthy and fit, and to lead a truly active lifestyle.
• 2. 360 degree anti slip swivel and Multi terrain Wheels: Henmnii Rollator walker features 8 inch all-terrain tires that has shock absorption function . 360 degree anti slip swivel front wheel provide excellence mobility that makes movement easy. It can pass uneven roads better and reduce bumps caused by uneven road surface, perfect for gravel, navigating grass, forest trails, dirt and gaps in sidewalks with ease. This tire empowers to explore the world around them.
• 3. Convenient Foldable Design and Lightweight Material: Without the need for tedious assembly, our four wheel rollator walker features a unique foldable design, making it easy to carry when you go out without taking up too much space. Crafted from lightweight yet sturdy materials, offers stable support without adding extra burden. The included multifunctional bag also serves as a travel case, transporting and storing the walkers is a breeze.
• 4. Spacious and Comfortable Seat Experiencet :The distance between the front and rear wheels is lengthened,the sturdy base with low center of gravity to help prevent tip overs to the sides.Our 18 x 10 inch seat provides more space . With the support of a thickened, soft and strong back belt, you can relax in comfort. Whether you’re strolling outdoors or spending quality time with family, providing you with a cozy resting spot.
• 5. Sensitive Dual Brakes: Our rollator walker brakes allow you to go downhill, gently applying upward pressure to control the speed,no fear of going too fast.When you want to sit down, press the brake to lock it in a fixed position. Moreover, The anti-skid pattern on the wheel provides stonger grip to prevent slippage between the wheel and the road.It can provide you with confidence on every step of your journey.

Part Number: Red

Package Dimensions: 26.8 x 13.4 x 11.0 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.