HiTauing Aquarium Heater, Upgraded 300W/500W Fish Tank Heater with Intelligent Leaving Water Automatically Stop Heating and Advanced Temperature Control System, Suitable for Saltwater and Freshwater

Description

Brand: HiTauing

Features:

• 🐟【Explosion-proof Quartz Aquarium Heater】This 300W submersible aquarium heater is made of high-quality quartz glass tube, it’s very durable and explosion-proof. The aquarium heater can be used for freshwater and saltwater aquariums, it is pretty shatter-proof and blast-proof and prevents electricity leakage. The stronger black ABS protective shell is easier to hide and prevents scalding, protect you and your aquatic pets on all fronts!
• 🐟【Rapid Heating System】The fish tank heater is suitable for 20-75 gallon tank, the voltage of the aquarium heater is 100-120V/50-60HZ, power 300W, Universal two-pin plug, heater rod length 12.99 inch, power cord is 98.5 inches long, Temp range: 63-94℉/17-34℃. The heating wire is nickel-chrome wire which can conduct heat quickly and fully adequate heat dissipation to achieve rapid heating effect.
• 🐟【Sensitive Temperature Control Probe】This aquarium heater has a unique intelligent temperature and water sensor system, the heater will automatically stop heating when the aquarium heater head is 5cm out of water, the digital screen will display “E1”, green light flashing or it rapidly heats beyond the set temperature, the indicator light will turn green to ensure the maximum safety of you and your aquatic organisms.
• 🐟【Digital LED Display Controller】This aquarium heater has two temp control systems, temp control range: 63-94℉/17-34℃. The controller displays real-time water temp on the top and set water temp on the bottom, you just need to press and hold the button over and over again to finish setting the temp, the red light on means start heating, the green light on means stop heating, long press the thermostat button for 5 seconds to switch between ℉ and ℃ directly at will.
• 🐟【Removable Aquarium Heater】The shell of this aquarium heater can be disassembled into 4 sections, you need to press the clips and then push outward to pull off the housing. There are 2 strong suction cups on the heater guard, it’s easy to install the aquarium heater no to the tank walls or bottom, please keep them fully submerged before plugging in. The heater is suitable for many occasions such as aquariums, betta fish tanks, turtle tanks, small fish ponds and aquarium market.

Binding: Unknown Binding

Package Dimensions: 13.7 x 6.0 x 2.6 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.