Homesnew Neck Shoulder Massager with Heat, Cordless 4D Shiatsu Kneading Neck Massager for Shoulder, Back, Lumbar and Calve, Ideal for Valentine’s Day Gift! (Sandy Brown)

Description

Brand: Homesnew

Color: Sandy Brown

Features:

• Shitasu Neck Massager for Pain Relief – Experience the latest in massage technology with our Homesnew neck massager. The innovative twisting massage head design perfectly mimics the human hand, delivering deep shiatsu massage for your shoulders and neck. Enjoy a more powerful and effective massage that provides unparalleled comfort and relief from shoulder and neck discomfort.
• Adjustable Hot Compress Massage – Our shiatsu neck and shoulder massager also offers the benefit of thermostatic heat during your massage. The strategically placed heating points along the spine enhance blood circulation and aid in faster massage recovery. Easily control the heating temperature with a simple click of the control button.
• Hands-Free Convenience – Our portable shoulder and back massager not only supports traditional hand-pulling use, allowing you to use your phone while enjoying the massage, but it also offers a wearable option. Simply detach the Velcro at both ends of the strap and tie it around your waist, freeing your hands for maximum relaxation.
• Extended Battery Life – Say goodbye to frequent charging interruptions. The Cordless Neck Shoulder Massager features an 1800mAh rechargeable Li-Ion battery that provides up to 4 hours of continuous use on a full charge, ensuring your weekly needs are met. For added safety, the massager comes with an automatic timer that turns off after a default 10-minute massage to prevent overuse. To continue your soothing session, simply press the power button again.
• Versatile Deep Tissue Massager – Unleash the full potential of this multi-functional neck massager. It’s not limited to your neck and shoulders; use it on your waist or calves for a soothing massage wherever you need it. The sleek and lightweight design ensures a quiet operation, making it a pleasure to use. With a detachable PU leather cover and an extra protective cloth cover included, you can keep your massager clean and hygienic for every use.

model number: KJ-30

Part Number: KJ-30

EAN: 0704966209933

Package Dimensions: 9.7 x 6.9 x 6.6 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.