LomaHerpan lip care cream with lemon balm extract, 5 ml

Description

Brand: INFECTOPHARM Arzn.u.Consilium GmbH

Color: White

Properties:

• PZN-16738877
• 5 ml cream
• over the counter

Item number: 16738877

Details: Description

Product description

For the care and protection of herpes-stressed lips in children from 3 years and adults.

Product properties:

LomaHerpan lip care cream with lemon balm extract
LomaHerpan is a herbal medicine with highly concentrated melissa extract for the treatment of cold sores. Applied directly at the first tingling sensation, it effectively relieves the annoying symptoms and accelerates healing. LomaHerpan is characterized by its purely herbal effect without the risk of resistance developing. LomaHerpan can be used in infants from the age of 1 as well as in pregnant and breastfeeding women.

Instructions for use:
Use is recommended for children from 3 years of age and for adults. The lip care cream should be applied to the lips 2-4 times a day.
For care during an acute attack of cold sores, LomaHerpan should be applied to the affected areas with a cotton swab if possible.
Make sure that immediately adjacent areas are also covered with the care cream.
Unscrew the screw cap from the tube. There is a spike in the screw cap which you can use to pierce the membrane by pressing on the tube opening. You can now remove the cream from the tube by pressing lightly on the tube cap.

After the first opening, the cream can be used for 6 months.

Ingredients:
Aqua, Petrolatum, Glycol Stearate SE, Potassium Stearate, Melissa Officinalis Leaf Extract, Benzyl Alcohol, Ceteareth-20, Tocopherol.

Source: rm.com
Status: 11/2020

Instructions for use

The lip care cream should be applied to the lips 2 – 4 times a day.

Legal information

Ask your doctor or pharmacist about risks and side effects.

EAN: 4150167388773

Package dimensions: 3.7 x 1.1 x 0.7 inches

Languages: German

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.