Lunix LX5 4pcs Orthopedic Bed Wedge Pillow Set, Post Surgery Memory Foam for Back, Leg Pain Relief, Sitting Pillow, Adjustable Pillows Acid Reflux and GERD for Sleeping, with Hot Cold Pack, White

Description

Brand: Lunix

Color: White

Features:

• While other bed wedge pillows are too firm and uncomfortable, fail to relieve post-surgery pain or slide down making it impossible to fall asleep or relax in a pain-free position, the Lunix LX5 4pcs Orthopedic Bed Wedge Pillow Set is made of premium 45D memory foam to quickly conform to your body shape and height. The head pillow’s unique Velcro strap prevents slipping and provides hours of comfort. Kids can enjoy it as well!
• You deserve painless and relaxing days! If you want to recover quicker after shoulder, hip or, rotator cuff surgery, get rid of lower back pain, muscle spasms, or snoring, and reduce acid reflux or GERD, Lunix has designed the most effective orthopedic wedge pillows! No matter if you want to sleep, read or just watch TV more comfortably, you will feel the wonders of a natural upright spine alignment on your tight neck, lower back, or hips. It also includes a gel pack for heat and cold therapy.
• Our mission is to improve your wellness! The LX5 premium recliner wedge pillows have been tested post-surgery by over 500 volunteers to ensure a comfortable reclined position. Our thinned head pillow (2.9”) releases neck pressure and the higher knee rest allows full-body relaxation. The included hot/cold pack can relieve pain in any body part. Forget about arthritis pain instantly: “These pillows are addicting!”
• The perfect gift for a loved one! If you are looking for a great gift that has a life-improving factor, then you would love our memory foam sit-up pillow for bed. The 100% adjustable design is suitable for women & men of any height and the organic washable cover is very smooth on your skin. You can use it in bed, on the couch, and on the floor without sliding down. We include 2 vacuum bags to make storing hassle-free.
• You deserve only the best quality! We are a family-owned business based in CA and we pride ourselves on providing only tested & premium products with one year warranty and amazing U.S.-based customer support for our community of hardworking Americans. We designed the bed back support with attention to detail to bring pain relief & relaxation into your daily life.

model number: LX5

Part Number: LX5W

EAN: 0850049964357

Package Dimensions: 25.5 x 13.0 x 13.0 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.