MASTOGO Wireless TENS & EMS Unit Back Pain Relief Massager – APP Controlled Bluetooth EMS Muscle Stimulator Machine for Back Shoulder Leg Neck Pain Relief (Black)

Description

Brand: MASTOGO

Color: Black

Features:

• ❤【Your Personal Tens Unit Massager】Our wireless tens unit muscle stimulator is your best back massagers at home. Safe & Effective, works effectively for variety of pain conditions, such as muscle soreness, back pain, neck pain, labor pain, knee pain, joint pain, hip pain or more. Simply apply the tens unit pads to the needed area on your body, adjust the app for the strength and type of massage needed and stick to where you want to massage you can have pain relief.
• ❤【Wireless Bluetooth Mobile Phone APP Control】 Mastogo TENS machine does not need troublesome wires and easy-lost remote controls. You only need to download the latest DOMAS APP to your phone and control your device. You can move around within the range of the Bluetooth connection. DOMSS-APP can be connected to multiple machines at the same time, allowing you to relieve the pressure on different body parts.
• ❤【12 Unique TENS & EMS Modes】MASTOGO wireless TENS & EMS units programmed with kneading, acupuncture, beating, scraping, cupping, and exercise 6 TENS modes and 6 EMS modes to apply to multiple body parts. Intensity can be adjusted from scale of 1 to 20 with time from 1-60 minutes.
• ❤【Portable and Easy to Use】Tens unit wireless is a new massage experience that is small and easy to carry, diagrams allow you to find the right setting to help your situation. Great to use at the house, also as a good gift to your parents, lover, friends, an athlete or active person. Packed with lovely case, also perfect travel companion. Please read the instructions carefully before use.
• ❤【Rechargeable with USB】Never worry about need to replace dead batteries as it is USB rechargeable. DOMAS Apps are both available for iOS or Android. Contact us if you have any questions or other help needed at any time. We are ready to help.

EAN: 6971712722044

Package Dimensions: 5.3 x 5.2 x 2.2 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.