MAXWALK Walkers for Seniors, Rollator Walker with Seat, 10″ Rubber Wheels All Terrain Rollator Walker with Backrest, Aluminum Walkers Built-in Cable, Foldable and Adjustable Height for Seniors, Green

Description

Brand: MAXWALK

Color: Green

Features:

• 【10 Inch Rubber Wheels】MAXWALK rollator walker comes with large rubber wheels (10″ front, 8″ back)，360° swivel for smooth rolling, non-slip, shock absorption for outdoor such as bumpy roads, gravel, concrete, grass, etc.
• 【Upgraded Safety-Built-in Cable Design】MAXWALK adopts a built-in brake cable to avoid the risk of tangling and tripping while ensuring a compact appearance. The dual braking system supports speed control and lock, provides better control for braking and sitting.
• 【Sturdy & Triangular Structure】MAXWALK rolling walker features a sturdy triangular aluminum structure. It only weighs 19.5lbs, supports up to 300lbs.
• 【Wider Seat &Backrest, Removable Cup Holder&Storage Pouch】Our rollator walker comes with essential accessories, ensuring a comfortable and safe rest with its padded seat and backrest. We also provide extra removable cup & cane holder & storage pouch for personal items to free your hands.
• 【All Terrain Walker】Our walkers for seniors are equipped with all terrain wheels and 10 inch front all-terrain tires provides a larger contact area, significantly boosting stability. it works well on gravel, lawns, carpet, beach, wood floor and so on.
• 【Height Adjustable Arms】The rollator walker with seat is designed with adjustable height handle. It can be adjusted within 5-levels (33″-37″), perfectly adapting to your posture without the need to bend over. It fits users from 5 to 6.2 ft.
• 【Unique Dual Brakes】You can gently applying upward pressure for downhill control. You can press the brake to lock it in a fixed position when you want to sit down. The anti-skid pattern on the wheel provides stronger grip for slip resistant.
• 【Walkers for Seniors Foldable】The Aluminum Walker Frame is designed to fold down. You can fold the walker in a second by pulling up the handle positioned on the seat. You can minimize the transport weight and dimensions to very compact- Good for transport and storage.
• 【Easy Installation & Complete Customer Support】The walkers come with detailed installation videos and detailed user manual, allowing you to easily complete installation. MAXWALK offer comprehensive 18-month warranty, lifetime support, and personalized help.
• Seat Height: 22.2″; Seat Dimensions:17.3″ *8.7″; Handle Height: 33-37″; Open Dimensions: 23.22″ * 28.7″ *33″-37″. Folded Dimension: 7.9″ * 28.7″ *33″-37″. Product Weight: 19.5 lbs. Max User Weight: 300 lbs. Fit for Height: 5-6 ft.

model number: MW2401-Green

Package Dimensions: 23.0 x 17.2 x 9.0 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.