NUTRA TRACK Food and Nutrition Scale, an American Co. You CAN FIND Cheaper BUT You Cant FIND Better, Our Proprietary USDA Nutritional Calculator, Supported and Designed in Seattle WA.

Description

Brand: NUTRA TRACK

Color: Grey

Features:

• You had me at food scale: Our food scale is the best rated with the most features. Such as displaying: calories, carbohydrates, cholesterol, fiber, protein, salt and fat for the foods you weigh, adding 999 custom foods to the already pre-loaded 999 foods, Save feature that gives you running totals for the day or week, 1g pinpoint accuracy for baking, meal prep, healthy cooking. We have the USDA database in our back pocket and so will you.
• Your own personal nutritionist: See your macro nutritional values, with running totals for the day or week. Or easily use the scale as an ordinary weight scale. Don’t buy a simple kitchen scale when you could have a kitchen scale plus a nutritional calculator/companion all in the same product.
• With great power comes great usability: We work hard so you don’t have to, we designed an easy-to-use very accurate and robust nutritional assistant that will help you eat healthier and know what you are putting in your body! Please remember to read the manual and remove the plastic battery saving tab in the back of the scale before you use it.
• An American company: Full of families who work hard just like you. We are hardworking and want you to have the best products and services that your hard earned money can buy! Buying from us means you are not only buying the best but that you are also supporting our families! For this, we at Mackie Scientific would like to say thank you!
• American support: Full bumper to bumper 10-year no matter the defects, no risk, we will replace your scale and pay for shipping if anything ever goes wrong. We have the best 24×7 free lifetime support you will find! We are based outside of Seattle Washington supporting and helping families for over 40 years! “Please remember to remove the plastic tab in the battery compartment to activate the scale!”
• Nutritional labels on the back of foods are only accurate with a plus or minus 10-15% margin of error. Our scale is accurate with in 1g with macros pulled directly from the USDA database. We are the most accurate way to track your health and macro intakes!

model number: V2

Part Number: V2

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EAN: 0850005826071

Package Dimensions: 11.7 x 7.4 x 1.7 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.