Personalized Christmas Elves – 14.5 inches x 4 inches – Elf on the Shelf Plush, Elf Decorations Christmas, Elves Christmas Decorations, Christmas Elf Doll Boy or Girl (Boy)

Description

Brand: Sister Novelties

Features:

• ❤️ CUTE CHRISTMAS DOLL – Our Personalized Christmas Elf Doll measures 14.5 inches x 4 inches, you can choose between the Girl Elf Doll and Boy Elf Doll. Both are wearing festive Red and Green Outfit with Red and White Striped stockings and an adorable Santa Hat.
• ❤️ PERSONALIZED – These can be personalized with your child’s name on our adorable Elf Plush Doll. Using the customization feature before adding to cart you can add the Name. The names are Vinyl and heat transferred to the Plush Toys either on the side (Large round ones) or the front part.
• ❤️ SAFE FOR KIDS – Made from High Quality materials, Our Boy and Girl Elf Doll feature details that are safe for kids of any ages – Babies, Toddlers, and Kids. All details are stitched, no small parts that will be unsafe for your children.
• 🎁 GREAT GIFT IDEA – Get our Personalized Christmas Elves for your kids, it can be personalized with their own name on it. Perfect addition to your kids Christmas Stocking Stuffer or Christmas Baskets for Kids. NOTE: Due to the personalized touch (Custom Name) for these stuffed animals, they are not eligible for return.
• 🛒 ADD TO CART – And get your kids their own Custom Elf Plush Doll that they know that is made just for them! It is simple but an adorable addition to their Christmas Stocking Stuffers or Christmas Gift baskets.

Details: Package Includes:

– 1 Personalized Elf on the Shelf Christmas Doll (Choose between Boy and Girl)

FOR PERSONALIZATION:

Through the Customize button before adding to Cart, please provide us the NAME you want to put on the Elf Plush Doll. (KINDLY CHECK THE SPELLING BEFORE SUBMITTING YOUR ORDER)

NOTES BEFORE ADDING TO CART:
✍️ Due to the personalization that will be made to these Christmas Elves, please note that they are not eligible for return.
✍️ Please allow us to process your orders for 1-2 Business days before shipping for the customization. We will try our best to process and ship your order as soon as we can.

Product Features:
– Made from High Quality and Safe to use Materials. The design of our Personalized Christmas Elves are safe especially for your kids, the details are all stitched so you do not have to worry about little buttons and stuff that will be unsafe for your kids.
– Choose between the Boy Elf Doll and Girl Elf Doll. These can be personalized with the Name of your Child.
– Filled with lots of polyester filling making them extra soft to touch and cuddly!
– Great Gift ideas for your children as well as a lovely addition to their Christmas Stocking Stuffers or Christmas Baskets.

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.