PRIME Fitness Cold Massage Roller Ball | Cold Therapy | Ice Roller Ball with Handle | cryo Stick | Relieve Muscle Pain (Black)

Description

Brand: PRIME Fitness

Color: Black

Features:

• SOOTHING, RELAXING, REJUVENATING MASSAGE AT HOME: Keep all-consuming muscle pain at bay with this effective ice roller ball that works wonders on alleviating tension, pain and discomfort using just the natural properties of cryotherapy. By stimulating blood circulation and reducing inflammation, our cryo stick soothes sore muscles and reduces pain fast, easily and effectively.
• PERFECT FOR HOT AND COLD THERAPY – IT’S UP TO YOU: Our ice massager ball can be used hot or cold to provide a refreshing or soothing spa-like massage experience at home. For a cryotherapy session, just place the cold therapy body massager in the freezer for 20 minutes and enjoy its cooling action for up to 3 hours. For warm applications, place the joint roller into a bowl of hot water for 5-10 minutes and use it as a hot massage ball for up to 20 minutes.
• 100% SAFE & NON-TOXIC STAINLESS STEEL QUALITY FOR ALL SKIN TYPES: Thanks to their premium, unbreakable stainless steel construction, these rust- and crush-resistant body hand rollers can be reused for a lifetime. Plus, they feature a 100% non-toxic and non-freezing alcohol based liquid filling that ensures that the ice massager balls will retain their cool temperature for longer. A perfectly safe choice for all skin types, including the most sensitive ones.
• EASY-GLIDE SMOOTH ROLLING & PORTABLE DESIGN: This stainless steel massager roller with easy- glide bearings for smooth rolling, allows you to provide a deep tissue massage on any part of your body, including your neck, back, legs, arms and even your tired feet. With a compact, portable design you can use your new therapy muscle roller whenever the pain strikes, in and out of your home. [Once done, clean with an alcohol wipe or with soap and water.]
• A THOUGHTFUL GIFT IDEA FOR ANY MAN OR WOMAN [ELEGANT POUCH INCLUDED]: Surprise any person in your life with this handheld massager that will grant your dear ones an endless number of spa-like, pain-relieving sessions at the comfort of their home. Perfect for all men and women, this muscle roller massage stick will help your loved ones achieve that pain-free life we all long for!

model number: FETEGT5570

Part Number: FETEGT5570

EAN: 0687700057000

Package Dimensions: 7.6 x 3.5 x 2.7 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.