QUEP Bluetooth Hearing Aids with APP Control, Digital Hearing Aids for Seniors Adults Rechargeable with Noise Cancelling, Personalized Hearing Test, Feedback Control,BTE, Call Up

Description

Brand: QUEP

Features:

• [Personalized Hearing Enhancement with Hearing Test]: Intelligent app for hearing aids comes equipped with a built-in hearing test designed to assess your level of hearing loss accurately. It tailors the settings automatically to meet your specific hearing needs, eliminating the necessity for audiologist visits. We recommend taking the hearing test in a quiet room initially, as it evaluates each ear individually. This test ensures a precise hearing evaluation and continually adjusts your setting
• [Bluetooth Hearing Aids with Smart App Control]: Bluetooth-enabled hearing aids seamlessly connect to smartphone apps, allowing easy adjustment of sound settings, programming modes, and frequencies through the app or a user-friendly button interface. This convenience is particularly beneficial for seniors who may find it challenging to manipulate small buttons. Additionally, it enables hands-free cellphone conversations without the need to hold your smartphone up to your ear, granting you comple
• [Hearing Aids with Noise Reduction]: Hearing aids feature an intelligent chip and dual microphones that employ multi-directional noise reduction. The chip categorizes sounds into different channel frequencies, significantly enhancing noise cancellation and reducing feedback. These hearing aids are suitable for over 94% of Americans with mild to severe hearing loss, delivering focused sound without interference from background noise.
• [Comfortable Wearing Experience]: Primarily designed for individuals with severe hearing loss, our BTE (Behind-the-Ear) Hearing Aid comes with soft, skin-friendly ear tips, ensuring comfort during extended wear. The discreet sound tube bypasses the top of the ear, concealing the hearing aid from view, making it virtually invisible to others and compatible with eyewear.
• [High-Capacity Battery Case]: The charging case is designed for optimal convenience and is equipped with a high-capacity battery.Hearing aids are fully charged within 3 hours, offering over 25 hours of use. The included charging case provides an additional 150 hours of backup power, allowing you to recharge your hearing aids approximately 3-4 times.

model number: QUEP A32B

Part Number: QUEP CR430S

Details: No Battery

Package Dimensions: 4.9 x 3.7 x 1.5 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.