REVIX Ice Packs for Injuries Reusable Gel for Back Pain Relief (16” X 9”)-Gel Cold Pack for Shoulder, Lower Back, Thigh & Arm, Cold Compress Therapy for Pain Relief Swelling, Bruises & Tension

Description

Brand: REVIX

Color: Purple

Features:

• Long-lasting gel & Soft plush lining for maximum comfort- This versatile gel ice pack is filled with unique gel, but 30% more than others which allows the cold pack to stay cold up to twice as long, better relieve pain around muscles, joints, and tendons. The plush lining is handy to apply without a towel wrapping, also helps gradually adapt to the cold and avoid condensation water dripping from cooling. This upgraded design has been won good appraises.
• Hands-free Application of Cold compression therapy – Each gel pack is seamed with a Neoprene strap to make the ice gel pack stay in place on your shoulder, lower back, elbow, thigh, shin and calf. You are free to move around. Except for hands-free application, the strap is stretchy to offer compression on the pain area of arm or leg. This Cold wrap effectively relieves for swelling, sprains, inflammation, helps muscles recover after strenuous activity, injury, or surgical procedure.
• Flexible, durable, and reusable- The ice pack can stay smooth and pliable when frozen, as the gel ice point is -13℉, you are free to store in the freezer with the plastic bag included so that is always ready to use. The wide double-sealed edge and extra-thick nylon material are reliable to reuse without worrying about leakage. Having a REVIX ice pack around is every family’s choice. Ideal for muscle spasms, chronic disc, Shoulder Rotator Cuff Tear, joints pain, sports injuries, and post-surgery.
• Fabulous quality and good-looking ice pack wrap – Innovative design and exquisite workmanship will be a pleasant surprise when you receive the ice wrap. The ice cold wraps are one size fits all, can be applied by all your family members, also a great ideal of gifts for friends. The cold compress can be used sitting, standing, or lying down, great for home use, and effective to soothe injured muscles, joints, and tissues, recover from surgery and recharge muscles after the gym.
• For cold therapy, believe in your choice of REVIX ice packs. For heat therapy, REVIX offers kinds of microwavable heat wraps. Search REVIX on Amazon to find the one you like. Moreover, the REVIX customer support team provides after-sales support to customers worldwide lifetime. Feel free to contact us for any questions. You deserve excellent products and services.

model number: REX117-purple

Part Number: REX117-purple

EAN: 0792556350417

Package Dimensions: 9.7 x 6.5 x 2.5 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.