ROKR 3D Wooden Puzzles for Adults-LED Wooden Music Box Kits-Wood Model Kits to Build-3D Puzzles for Kids and Adults-Christmas STEM Toy Gifts

Description

Brand: ROKR

Color: Brown

Features:

• 💡[LED WOODEN MUSIC BOX KIT] This 3D wooden puzzle takes 5.5 hours to build up. Press the switch,the lights will on and the music will play. Besides,the parachutes will rise and fall automatically.
• 🌍[WONDERFUL GIFT] High standard wooden model kit for adults and kids.The bright light and the hand made process will attract people of different ages.A wonderful Christmas gift for your friends and family.
• 🔧[PACKAGE CONTAINS] The package contains simple tools,wax and sandpaper.Spare parts are also contained for accidental damage and loss.It doesn’t come with glue and batteries.Please prepare 3Pcs AAA batteries.
• 📝[TIPS] Sanding the gears with sandpaper and wax it will make the 3D puzzle rotate more smoothly.Don’t use too much force when assembling, but look for skills, which can reduce the probability of part damage.
• 👍[QUAILTY] ROKR utilizes industry-leading technology to produce best 3d wooden puzzles.All pieces are laser-cut and the error is less than 1/5000 inch,make sure each part fits tightly.
• 📨[SERVICE] ROKR offers free replacement of damaged parts.If there is any problem, we will help to check and provide guidance.Just contact us and we will reply within 12h.

model number: EA01

Part Number: RL-EA01

Details: 💡ROKR 3D WOODEN PUZZLE – PARACHUTE TOWER

PRODUCT INFORMATION

– Assembled Size: 5.5″ x 5.5″ x 12″

– Package Size: 12.5″ x 9″ x 2″

– Pieces: 184

– Required: 5.5 Hours

INNOVATIVE AND IMAGINATIVE STEM KITS
– ROKR’s high-quality 3D wooden puzzles are a great way to develop STEM skills for kids, as well as an enjoyable way to spend time with family members of any age. They make a fantastic gift for Christmas, birthdays, or other special occasions.

– What could be a better gift than one that is both educational and fun? Our 3D wooden puzzles are just the perfect holiday or birthday present for your loved one. With our wide range of assorted puzzles, you are sure to find the perfect fit for anyone. We offer a variety of categories including music box puzzles, LED wooden puzzles,3D plastic model kits and more.

Package Dimensions: 12.6 x 9.4 x 2.6 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.