SPACELEAD Mobility Step Stool for Adults & Seniors, Anti-Slip Bathroom Step Stool, Portable Stair Assist Indoor/Outdoor, Platform Step for Kitchen, Office, and Bedroom, 600lbs Capacity, Black-gray

Description

Brand: SPACELEAD

Color: Black-gray

Features:

• 【Overall Dimensions】16.5″L X 12.6″W X 2.76″H. Net Weight: 3.58 pounds, Maximum Load: 600 lbs. EASY TO CARRY, EASY TO STORE.
• 【Sturdy and Stable】The main body of this one step stool is made of premium polypropylene, sturdy, durable, and stable. And the capacity of bearing up to 600 pounds. Total 5 anti-slip feet at bottom. Four corner feet provide surrounding support. The middle foot provides stronger support, enhances the stability and balance, prevents cracking and collapse from the center.
• 【Anti-Slip and Detachable】The surface is covered with an anti-slip massage points rubber mat to provide a secure footing. The rubber mat features eight drainage holes, preventing water accumulation and making it especially suitable for use in damp areas such as bathrooms. Furthermore, this mat is detachable and can be easily disassembled to wash.
• 【Height Adjustable】The step stool features 5 feet, and all are adjustable in height. Pull upward the foot with your hand to the end, turn in the direction marked with “UP” and snap. Overall height gain of 1.1 inches. You can adjust according to personal needs.
• 【Multi-Purpose】Serving as a versatile aid, this stool can assist the elderly or people with disabilities in navigating stairs or getting in and out of bed. It can also be used to provide an extra step at doorways or to assist in getting in and out of vehicles. You can also use it in the bathroom, step on it after taking a shower, and massage the soles of your feet(Note: We recommend that this footstool is best used with shoes on. People with sensitive feet may feel pain if they use bare feet.)

model number: SAKSCJ101BG

Part Number: SAKSCJ101BG

Details: SPACELEAD brand was established in 2009, with a team of more than 100 people, focusing on bed frames, under-sink storage racks, portable furniture carts and other household items, committed to providing every customer with a high-quality life, our purpose is to open The new era of storage trends makes storage a pleasure. Specification: SPACELEAD Mobility One Step Stool, Heavy Duty Indoor/Outdoor Non-Slip Step Platform Assistive Devices for Adults and Elderly, Portable Standing Aids Supports Material：Polypropylenel and anti-slip rubber mat； Overoll size: 16.5×12.6×2.8/3.9 inches; Weight: 3.58lbs Weight capacity: 600 Lbs；

Package Dimensions: 17.2 x 13.0 x 3.8 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.