SparklexLab Advent Calendar 2024 – Crystal Advent Calendar for Adults Teens Girls Boys with 24 Gemstones to Open Each Day – Natural Mineral & Crystal for Learning

Description

Brand: Sparkle x Lab

Color: advent calendar

Features:

• STUNNING SPECIMENS FROM AROUND THE WORLD: up to 60 types of natural crystal ores in random combinations，24 days of advent calendar crystals rock gemstone minerals and fossils specimens from all over the world. Each day will reveal a new natural ore to help you learn and experience the fun that natural ore has to offer you
• DETAILED INTRODUCTION BOOK OF CRYSTAL ORES: an introduction book is included with the advent calendar, helps to understand and identify each kind of crystals and minerals. Note: ore numbers are located at the bottom or side of the grid
• PERFECT GIFTS FOR BOYS/ADULTS/GIRLS/KIDS: rock and mineral collection is a popular hobby. The 24 types of rocks, gems and minerals are the perfect way to inspire children’s lasting love for geology, explore the world and teach them to understand these Fossils, rocks and crystals! A greeting card is included with the advent calendar
• HIGH-QUALITY EDUCATIONAL TOYS: our products are designed by a professional design team, with beautiful and original appearance and natural ores, and come with a professional introduction booklet, brings you a good use experience
• ENJOYING: sharing happiness with family and friends anytime, anywhere. The perfect Christmas toy, suitable for children’s birthday party gifts, gifts, daily gifts, school prizes, preschool props

Format: Advent Calendar

Part Number: 181818

Details: 【CHRISTMAS ADVENT CALENDAR 2023】Dig out a special crystal stone on every day, The 24-day countdown to Christmas is an exciting time for children.Treasure for 24 Days-Every day before Christmas, children open a panel to show off a special kind of rock, mineral, fossil or gem ! With this Christmas countdown calendar, they can start a rock collection that they can enjoy all year round!

EAN: 0618202987908

Package Dimensions: 8.3 x 6.6 x 2.2 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.