Stander Security Pole and Curve Grab Bar, Elderly Tension Mounted Floor to Ceiling Transfer Pole & CarCaddie, Car Safety Grab Handle for Adults, Seniors, and Elderly, Ergonomic Vehicle Support

Description

Brand: Stander

Color: Iceberg White

Features:

• Product 1: Prevent Falls: The Security Pole provides safety and stability when standing and sitting, stepping over bathtub or shower ledges, or getting into bed; the curved grab bar rotates and locks into position every 45 degrees; supports up to 300 pounds
• Product 1: Height Adjustable and Tension Mounted: Adjust the floor to ceiling transfer pole to fit flat ceilings measuring from 7 to 10 feet tall; the included rubber pads protect both your ceiling and floor from damage
• Product 1: Versatile: Use as a bathroom grab bar, chair standing rail, wheelchair transfer pole, or as a bedside support handle; the unique grab bar has a ladder-like design with 4 different hand grips, allowing the user to stand with a natural hand-over-hand motion
• Product 1: Durable and Modern Design: Replace bulky toilet rails and protruding handrails with our slim, multipurpose pole; the mobility pole can be installed in any room without permanently altering your home, no wall mounts or screws needed
• Product 2: Non-slip car bar grip to easily stand from your vehicle
• Product 2: Buckles around window frames in most cars, trucks, or vans
• Product 2: Length adjustable nylon strap from 7″-16″
• Product 2: 5″ ergonomic handle for a comfortable transfer

Binding: Product Bundle

Details: Stander Security Pole and Curve Grab Bar, Elderly Tension Mounted Floor to Ceiling Transfer Pole, Bathroom Safety Assist and Stability Rail, Iceberg White
The Security Pole and Curve Grab Bar from Stander provides safe, secure support for sitting, standing, or transferring a loved one to a walker, wheelchair, or other mobility device. The slim design makes for an easy fit in tight spaces; ideal for bathroom safety, as a grab bar at your bedside, or next to your favorite sofa or chair as an extra handle to prevent falls. The tension mounted Security Pole comes in 2 53-inch pieces and includes its own wrench for assembly and installation, making it easy to move and reinstall in a different room without permanently altering your home. While it is not necessary to attach the Security Pole to the floor or ceiling, screws are included for permanent installation. The rubber pads included at the top and bottom of the tension pole keep floors and ceilings damage free. As with all our products, the Security Pole and Curve Grab Bar will seamlessly blend in with your home décor while offering the extra help you need.

Stander CarCaddie, Car Safety Grab Handle for Adults, Seniors, and Elderly, Ergonomic Vehicle Support Handle with Adjustable Strap and Non-Slip Rubber Grip, Automotive Standing and Mobility Aid
Quality nylon strap construction * adjustable handle height allows for adjustment to meet varying heights of vehicle window * Contoured ergonomic buckle design provides easy attachment to vehicle * heavy duty cushioned grip handle made of formed rubber Pro

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.