Stander Wonder Pole, Security Pole and Curve Grab Bar, Tension Mounted Floor to Ceiling Transfer Pole for Seniors, Elderly Adults, Bathroom Safety Assist and Stability Rail, White

Description

Brand: Stander

Color: Iceberg White

Features:

• Prevent Falls: The Wonder Pole provides safety and stability when standing and sitting, stepping out of a bathtub or shower or getting into bed; the security pole is perfect for seniors, elderly adults or anyone needing standing assistance at home
• Use Anywhere in the Home: The versatile assistive tool can be used as a shower or toilet grab bar, chair stand assist, wheelchair transfer pole, or as a bedside support handle; the ladder grab bar offers multiple handrails to easily sit or stand up
• Rotating Grab Bar: The rotating assist handle swivels 360 degrees and locks into place every 45 degrees for versatile use from multiple angles; replace bulky toilet rails and mounted grab bars with the slim multi-purpose pole; supports 300 pounds
• Easy to Install: No wall mounts or drilling needed to install anywhere in your home; the Wonder Pole can easily be adjusted to fit flat ceilings from 7 to 10 feet tall; not compatible with vaulted ceilings or to be used inside bathtubs or showers
• Tension Mounted Design: The Wonder Pole installs in minutes with tension between the floor and ceiling, no tools required; avoid costly renovations without permanently altering your home; available in four colors: white, black, bronze, and graphite

Binding: Health and Beauty

Release Date: 09-04-2009

model number: 1100-W

Part Number: 1100-W

Details: The Security Pole and Curve Grab Bar from Stander provides safe, secure support for sitting, standing, or transferring a loved one to a walker, wheelchair, or other mobility device. The slim design makes for an easy fit in tight spaces; ideal for bathroom safety, as a grab bar at your bedside, or next to your favorite sofa or chair as an extra handle to prevent falls. The tension mounted Security Pole comes in 2 53-inch pieces and includes its own wrench for assembly and installation, making it easy to move and reinstall in a different room without permanently altering your home. While it is not necessary to attach the Security Pole to the floor or ceiling, screws are included for permanent installation. The rubber pads included at the top and bottom of the tension pole keep floors and ceilings damage free. As with all our products, the Security Pole and Curve Grab Bar will seamlessly blend in with your home décor while offering the extra help you need.

EAN: 0897564000122

Package Dimensions: 54.0 x 13.4 x 3.0 inches

Languages: French

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.