SuzziPad Lavender Microwave Heating Pad for Pain Relief, 7×18” Microwavable Heat Pad for Cramps, Muscle Ache, Joints, Aromatherapy Moist Heat Pack Microwavable, 2 Pack

Description

Brand: SUZZIPAD

Color: Purple

Features:

• Natural Therapy for Pain Relief and Relaxation: Unlike other rice heating pad microwavable, our bean bag heating pad microwavable filled with natural herb, delivers deep, penetrating moist heat and promote blood circulation, help alleviate joints, cramps, stiffness, knotted muscles, tightness, arthritis, swelling, and inflammation, or get relaxed during meditation or taking a rest.
• Sectioned Chamber Design & Ultra-Soft Fabric : Unique sectioned chamber stitching of this microwave heating pad for neck and shoulders with rich natural seed filling helps mold into your body flexibly, delivering more even and long-lasting heat for instant pain relief and relaxation. Made of soft Minky fabric, this microwave heat pads for pain relief is skin-friendly even for sensitive users!
• Soothing Aromatherapy: The heating pads for cramps microwavable which is filled with chamomile, peppermint, flaxseed, claybeads, millet, lavender, lemongrass and sorghum, delivers a pleasant lavender scent to help stress and tension fade away. Moreover, compared with others’ hot and cold pack for pain relief, our heat packs for pain relief microwavable with decent filling is precisely measured to avoid putting you under excessive stress during use.
• Versatile and Flexible: Compared to other rice bags for heat therapy microwavable, this microwave herbal heating pad is a fantastic multi-use heated wrap that is so soft and flexible to conform to your body, delivers soothing heat therapy to your neck, shoulders, back, arms, leg, ankle, and knee, etc. Great help with acute and chronic pain relief.
• Hot & Cold Compress: Microwave the microwavable heating pads for cramps safely to obtain up to 20 min soothing moist heat therapy to reduce inflammation, stress, tension, and pain by promoting circulation. Cool the shoulder heating pads microwave in freezer to get a pleasant coldness to reduce swelling due to strains and sprains.
• Set of 2 for Home Essential: This rice heat pad microwavable with set of 2 is a must-have item for family. They’re also a perfect stress relief gift to your loved one. A great option for Birthday days, Mother’s Day, Fathers’ Day, Christmas, and New Year. Your satisfaction is our 1st priority, just feel free to reach us if you have any questions.

model number: 106-2-RP

Part Number: 106-2-RP

Details: How to Use:
Heat Therapy:
* Clean the microwave carousel firstly to remove any oil or food residue.
*Then put on a clean, dry plate on the microwave carousel, and place the hot pack microwavable flat on the plate.
* Microwave the microwave heating pads all sizes for 60 sec the very first time. (For non-carousel microwaves, microwave the product for 30 sec the very first time, then rotate it 180° and microwave it another 30 sec).
* Light touch the moist heat pad microwavable before use. If not hot enough, increase the next heating cycle by 30 sec (Be patient, do not increase the heating time by more than 30 sec).
*Expect 20 min heat therapy
DO NOT OVER HEAT!!
Cold Therapy:
*Leave the microwavable heat pack in the freezer for 4 hours. Expect 10 min cold therapy. You can put your rice pack for heat therapy back into the freezer any time.
Customer Service
If there are any damages like burns, holes on the small microwave bean bag heating pad, stop heating it immediately, and contact us for a firm solution.

Package Dimensions: 9.1 x 8.1 x 4.1 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.