TENKER EMS TENS Unit Muscle Stimulator, 24 Modes Dual Channel Electronic Pulse Massager for Pain Relief/Management & Muscle Strength Rechargeable TENS Machine with 8 Pcs Electrode Pads

Description

Brand: TENKER

Color: Sliver

Features:

• Versatility TENS Machine: The TENKER massager machine combines 24 pre-programmed massage modes, provide precise control to relieve muscle pain and alleviate body soreness. And the Tens therapy machine built-in rechargeable lithium battery ensures continuous use up to 24 hours! Moreover, the muscle stimulator have 20 adjustable intensity levels which penetrates muscle groups deeper than human hands can.
• Steady Pulse Function: We found many guest wish to own a tens massager with a continuous pulse setting, so in this tens device mode1&2 are provides steady constant pluse and you could experience the constant massage feeling. (Long press the ‘M’ button and hold 4 seconds to switch between 6 main modes, short press the ‘M’ to choose within built-in 4 modes of each main mode.)
• 2 Independent Outputs: Set different modes for each channel and use them for 2 different body areas, or by 2 people simultaneously. Electrode pads are reusable and provide reliable adhesive properties, thus it sticks easily to your skin, back, shoulders and other body muscles. (Short press the round center button to switch between A/B channels.)
• Memory Function & Lock Function: TENKER electronic pulse massager stimulator remembers the massage mode you have applied last time and sets it once you apply it next time. Lock function prevents any unintended adjustments during use. Built-in 10-60 minutes timer allows to set a time limit to control your treatment process.
• What You Receive: TENKER TENS unit comes with a carrying bag, allowing you to carry it anywhere when necessary. You’ll get 1X TENS EMS Unit, 6X 2″ Square pad, 2X 2″x4″ Large pad, 2X Lead Wire, USB Cable, Pouch, Cable Ties, User Manual, 12-month warranty, and 24/7 customer-friendly service.

Binding: Health and Beauty

Part Number: AS1080

EAN: 0840164802245

Package Dimensions: 6.4 x 3.9 x 3.1 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.