TMJ Relief Products Jaw Massager w/ Unique Warming Mode Option, Patented Ergonomic TMJ Massage Tool, Gentle Vibrating Massage to Soothe Jaw & Neck Pain, Stiffness, Tension, Headaches, FSA/HSA Eligible

Description

Brand: Yolo Mountain Therapeutic

Color: Cool Gray

Features:

• COMFORTABLE, EFFECTIVE RELIEF – Yolo Mountain Therapeutic has combined the proven relief method of gentle vibration massage with the option of soothing warmth into one unique device. Patented ergonomic design effectively targets and helps alleviate pain and tension in the jaw and neck areas caused by TMJ Disorder. Easier and more comfortable than traditional manual massagers or hand massage
• 10 VIBRATION MODES + WARMING MODE OPTION – Customize your massage experience with 10 different Vibration Massage Modes ranging from low to higher intensity and different vibration patterns. The unique Warming Mode Option allows the tip of the massager to gently warm up in about 5 minutes to add even more relief to TMJ affected areas of the jaw and neck (A unique feature not found on other jaw massagers on the market)
• MEDICAL GRADE SILICONE (BPA-free) with a 100% IPX7 WATERPROOF RATING let’s you take the massager with you anywhere, feels great against your skin and makes it super easy to clean with just soap and water. GREAT RELIEF FOR ANYWHERE ELSE ON THE BODY TOO!
• STATE-OF-THE-ART MAGNETIC CHARGING TECHNOLOGY Faster, more efficient charging. Magnetic charging cord makes it easier to use and more durable than standard plug-in charging cords. The built-in, high performance Lithium Ion battery charges quickly and will last for even your longest massage sessions
• USER-FRIENDLY DESIGN, Ergonomically shaped to correctly target TMJ affected areas of the jaw and neck. Compact, lightweight and easy to use. More effective than a TMJ mouth guard, TMJ split, TMJ pillow or jaw brace for TMJ. Our massager design is hassle-free with the control buttons located on the outside of the device to prevent unwanted mode changes during operation
• FSA or HSA ELIGIBLE ITEM, This item can be purchased with most FSAs (Flexible Spending Accounts) and HSAs (Health Savings Accounts). If you have a card, you can add it in checkout. You can also purchase this item using a different payment method and choose to be reimbursed from your benefit administrator later.

model number: YOLO-1

Part Number: V40

EAN: 0197644587957

Package Dimensions: 6.0 x 3.4 x 1.9 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.