UDEER Hearing Amplifier Aid for Seniors and Adults Rechargeable with Noise Cancelling, Inner-Ear Hearing aid, Personal Hearing Enhancement Sound Devices, Suitable for Either Ear

Description

Brand: UDEER

Features:

• Clear Sound Experience: This hearing aid can help you regain your hearing so you can live the life you’re used to. Sounds more natural, to provide you with a wonderful experience.
• Easy to Use: Simple button operation, 1 button to adjust volume, 1 button to turn on/off.
• Lightweight and Comfortable: Easy to carry, so that you can go anywhere without obstruction. You may feel uncomfortable when you first use it. Please don’t stop using it, because you will feel comfortable slowly in the next time.
• Rechargeable: 30 Hours working for sound amplifier. With a specified rechargeable dock, this rechargeable device takes 2-3 hours to fully charge.
• After-Sales Service: We offer 90 days hassle free return, If you have any questions during use or purchase, please feel free to contact us, our team will provide you with professional responses within 12 hours.

Details: PRODUCT FEATURES: Clear Sound Experience Easy to use Lightweight and Comfortable Rechargeable, charge anywhere and anytime Suitable for Either Ear
WHAT’S IN THE PACKAGE: 1 Hearing Amplifier 1 Cleaning Brush 1 USB Rechargeable Dock 1 Adapter 1 Charging Case 1 User Guide 3 Ear domes
SPECIFICATION: Max sound output: 125±4dB Total harmonic wave distortion: ≤ 10% Frequency range: 450Hz-4000Hz Input noise: ≤30dB Voltage: D.C.3.7V Current: ≤2mA
FQA:
Q: How to use the hearing amplifier?
A: 1. Insert the earplug into the hearing amplifier.
2. Turn on the hearing amplifier.
3. Put the hearing aid in your ear tightly and move it up and down to insure it on the right position.
Q: The hearing aid can’t work/can’t hear sound?
A: 1. Power is off, turn on the hearing amplifier.
2. Hearing amplifier is run out of the battery, please charge the hearing amplifier.
3. The earplug blocked by ear wax, please use the cleaning brush to clean the earplug.
Q: How to reduce feedback/whistling for this hearing amplifier?
A: 1. Ensure the earplug fits tightly in your ear canal, make the amplifier is occlusive in the canal.
2. Choose the right size earplug, if it is too loose, replace with a larger earplug.
3. Turn down the volume prior to insert the amplifier into the canal.
Package provide detailed wearing process, and possible problems and corresponding solutions.If you have any questions during use, please feel free to contact us, our team will provide you with professional responses within 12 hours.

EAN: 8414855876093

Package Dimensions: 6.1 x 3.9 x 1.5 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.