UPETTOOLS Aquarium Biochemical Sponge Filter, Ultra Quite Aquarium Air Pump Double Head Bio Sponge Fish Tank Foam Filter

Description

Brand: UPETTOOLS

Features:

• 【Multi-filtration Functions】Upettools sponge filter combines single scientific 7-layer ribbing shape sponge design, which can quickly established a bio-filter, improve purifying water quality, and the oxygen port can rotate 360 degrees without dead ends, keep your fish tank crystal clear and clean.
• 【More accessories】Package include: 1 double sponge filter with 2 containers +2 suctions + 4 bag of ceramic media balls + 4 pare sponges.This aquarium filter must be used with an air pupm and a standard size 4mm air hose.
• 【Removable Sponges 】 You can take down the sponge from the filter easily to clean or replace it. Sponge filters provide both mechanical and biological filtration, traps floating debris and protect your baby fish from being sucked up into the filter. The package includes 4 sponges and 4 bags of biological balls, which can be replaced at any time.
• 【Easy to Set Up】Simply install an airline into the unit and turn on the air pump, great way to clean and oxygenate your tanks. Don’t use tap water to clean it, simply squeeze the sponges in tank water.
• 【Max Suit for 55GAL Fish Tank】Compatible with 2 suction cups, can be installed anywhere and can be easily hidden on the back wall of the aquarium. Suitable for freshwater & saltwater and all kinds of ornamental fish breeding, breeding and fish formation, especially for colorful fairy, small fish,shrimp tank, betta tank etc.

Details: Upettools Aquarium Biological Sponge Filter.   Description: 1.This Series Of Products Is A Hanging Filter, Which Is Adsorbed On The Fish Tank Wall And Uses Environmentally-Friendly High-Grade Sponge As The Filter Material. 2.It Is Used Together With The Air Pump To Achieve The Dual Functions Of Growth And Filtration. 3.This Series Of Products Can Effectively Solve The Problem That Your Fish Tanks Change Frequently.   Special Feature 1. Aquarium Bio Sponge Filter Is A Multi- Function Biological Filtration System. 2. Aquarium Bio Sponge Filter Is Patented Design And Appearance. 3. Aquarium Bio Sponge Filter Is Using Environmental Friendly And Biodegradable Filtration Sponge 4. Aquarium Bio Sponge Filter Can Be Used With Different Filtration Material To Enhance Water Quality. 5. Ceramic Pearls Filtration Media Will Help To Remove Harmful Substance Which Will Increase Oxygen Level In The Tank. 6. Aquarium Bio Sponge Filter Is Suitable For Discus, Crystal Shrimp, Planted Tank And All Small Size Tropical Fishes. 7. Color: BLACK   Instructions: 1.Product Must Be Used With An Air Pump. Air Pump To Be Place On The Top Of Aquarium Tank To Prevent Reflux Of Water Back Into The Air Pump, Due To Power Failure. 2.Soak The Filter With Aquarium Water 5 Minutes Before Using Which Will Enhance Bacterial Colonies Foaming. 3.Use Aquarium Tank Water While Washing Sponge, Must Not Use Hot Water.     Package included: 1* Aquarium Biological Sponge Filter. 4* Replaceable Sponges 4* Replaceable Bio Balls 2* Suction Cups 　

Package Dimensions: 11.3 x 5.4 x 2.5 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.