Velpeau Neck Brace -Foam Cervical Collar – Soft Neck Support Relieves Pain & Pressure in Spine – Wraps Aligns Stabilizes Vertebrae – Can Be Used During Sleep (Enhanced, Blue, Large, 3.3″)

Description

Brand: Velpeau

Color: Enhanced(regular)blue

Features:

• 【Neck Support Brace】VELPEAU Neck Braces are available in three designs: Comfort version, Dual-use version, and Enhanced version. The Comfort version prioritizes softness and comfort for a pleasant wearing experience. The Dual-use version includes a removable external flexible plastic support plate to enhance overall support. The Enhanced version utilizes double-layer foam for powerful neck support. You can choose the most suitable option for optimal comfort and support.
• 【Neck Pain Relief and Injury Support】Our Cervical Collar supports the jaw and neck while limiting mobility to relieve pain and pressure in the spine. Realigning and stabilizing vertebrae, the soft foam collar can be worn throughout the day and while sleeping, it is for superior support and pain relief. The non-rigid Neck Support will also relieve headaches caused by cervical strains and sprains. It is useful for post-operative rehabilitation and injury support.
• 【Breathtaking Design & Perfect Fit】Our Neck Brace is meticulously crafted with ergonomics in mind. The “V” shape at the under jaw ensures a comfortable and secure fit, while the curved rise at the back provides excellent support for the neck. The hook and loop design allows for customizable tightness, preventing pain caused by unwanted movement. With its exceptional design, this brace offers optimal comfort, making it even suitable for nighttime wear.
• 【Comfortable C Collar】Our Neck Collar is made with top-quality materials and exquisite workmanship, ensuring a lightweight design that provides pain relief without limiting your mobility. The Neck Brace’s ability to absorb sweat rapidly keeps your neck dry and odor-free with its breathable and latex-free composition. Its skin-friendly properties ensure continuous comfort during use, keeping your neck cool throughout the day.
• 【Note】Please double check your selection and refer to the size chart for a proper fit. The Special Sizes are only available in the Comfort Version. Do not wring dry after washing, but you can squeeze it by hand or use a dry towel to suck in excess water, then place it in a dry place. Do not iron, dry or expose directly to the sun.

Binding: Health and Beauty

Details: Instructions：
* A removable sleeve is equipped, it can be covered on the product, comfortable and hygienic.
* Measure your neck circumference and neck height, and choose the size according to the chart.
* Please note that the concave position of the product must be aligned with the chin when wearing.
* Adjust the tightness with the Velcro to ensure the best support and comfort.
Product Name：Neck Brace
Version：Comfort、Enhanced、Dual-use
Material：Polyester cloth, Sponge, Sweat cloth, Velcro, etc.
Colour： Blue (Comfort/ Enhanced)、Milk-White(Enhanced)、Brown(Dual-use)
Regular Size:
Small 2.75″：Neck height 2.5″/Neck circumference 10 1/2″-11 1/2″
Medium 3″：Neck height 3″/Neck circumference 11 1/2″-13 1/4″
Large 3″：Neck height 3″/Neck circumference 13 1/4″-16 1/2″
X-Large 3.5″：Neck height 3.5″/Neck circumference 16 1/2″-18 3/4″
Special Size: （only available in the Comfort Version）
Small 3.5″：Neck height 3.5″/Neck circumference 10 1/2″-11 1/2″
Medium 4″：Neck height 4″/Neck circumference 11 1/2″-13 1/4″
Large 4″：Neck height 4″/Neck circumference 13 1/4″-16 1/2″
X-Large 3.5″：Neck height 3.5″/Neck circumference 16 1/2″-18 3/4″
Washing:
* Please securely fix the Velcro before washing, so as to prevent the Velcro strap from damaging or gluing other clothes.
* Use neutral detergent to wash it in water at 30°C. Rinse it thoroughly with clean water after washing. Do not use fabric softeners. Do not bleach, machine wash or dry clean.
* Do not wring dry after washing, but you can squeeze it by hand or use a dry towel to suck in excess water, then place it at a dry place. Do not iron, dry or expose directly in the sun.

EAN: 0821907008827

Package Dimensions: 6.8 x 4.3 x 4.3 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.