VIVOHOME 20.8ft Long Snow Roof Rake Removal Aluminium Tool with Wheels and Adjustable Extended Handle, Lightweight Shovel Scratch Free for Clear House Roof Vehicle Snow Wet Leaves

Description

Brand: VIVOHOME

Color: Blue + Silver

Features:

• HIGHLY EFFICIENT & EASY TO USE – Made of high-quality aluminum, the VIVOHOME roof snow rake is lightweight for easy use and ultra-durable to provide service for many winters; It features a head cutter in size 17.7 x 9.5 inches that can scrape through even the toughest hard-packed snow and ice easily, which makes the process 2 to 3 times faster than using traditional snow rake; The maximum length of 20.8 ft allows you to stand on the ground and safely clear the snow accumulated on high roofs
• ADJUSTABLE 20.8 FT. RAKE – The package comes with 5 pieces of 4-foot connection tubing, adjustable in length to meet actual needs, extending from 4.8 feet to 20.8 feet; It allows you to stand in land to remove the snow on the roof safely and conveniently; With curved connector for cutter and handle, the sturdy roof rake can effortless pull snow down and even shovel snow down from the roof without any problems; Also the anti slip handle will protect your palm from hurt to ensure efficiency
• PROTECT ROOF – The roof snow removal tool is an excellent way to clear excess snow to protect your roof from the damage of ice dams; The thick aluminum cutting blade features 3-inch wheels which elevate the head enough to protect shingle roofs while removing snow; The wheels also help the rake to move easily on the rugged surfaces; The smooth Oxford cloth snow slide helps the snow slide down from the roof that protects gutters and eaves
• EASY TO INSTALL AND STORE – No tools needed for assembly; Simply snap the pieces together and then you can quickly remove snow; Made of aluminum, the roof rake weights only 7.1 lbs.; Therefore it’s durable, anti-deformation and anti-rust, but also lightweight enough for you to use comfortably; The adjustable pole can be detached to 4 feet for easy storage
• APPLICATION – The snow roof rake can help clear the snow, wet leaves and other debris from you roof, and also prevent damage to your roof, thereby saving expensive repair costs; The thick aluminum cutting blade carves snow up like a hot knife to prevent the damage of ice dams–Ice dams cause water to back up under shingles, ruining roofs, ceilings and walls

Part Number: VH1028

Package Dimensions: 48.5 x 7.0 x 5.0 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.