VOCIC Walkers for Seniors,Foldable Walker with Seat,Rollator Walker with Durable Aluminum,8″ Big Wheels for All Terrain, Ergonomic Seat and Backrest,Dual Adjustable Height Rolling Walker| VOCIC Orange

Description

Brand: VOCIC

Color: Vocic Orange

Features:

• 【Stable & Strong】 Z21 Walkers for seniors weigh only 19.4lb, designed for easy carrying by seniors. The aluminum alloy tubes have been thickened to become stronger and more durable. Compared to steel, recommended users weight≤300lb. Z21 rolling walker with seat also features an innovative 3-second quick folding design, the folded size is only 31.5 x 25.9 x 12.2 inches, making it easy for storage in the car trunk.
• 【Ultimate Comfort】Exclusively designed bionic seat is designed ergonomically according to the human body structure, perfectly relieving pressure on the hips. With 1.2″ thickened waterproof feature, it provides an unparalleled comfortable sitting. Additionally, VOCIC walker with wheels utilizes a widened breathable backrest. Unlike other rollator walker with seat that only come with tubular thin-layered backrests, it offers you a more comfortable support for your back.
• 【For All Terrain】The Rolling Walker is equipped with premium puncture-proof tires, providing excellent durability and allowing it to handle bumps and various terrains easily. Its 8″ big wheels enhance obstacle-crossing capabilities, standing out from the common 6″ ones in the market. The upgraded textured tire surface boosts outstanding slip resistance, enabling stable walking even on slippery surfaces. Plus, the 360° rotating front wheels make navigation effortless.
• 【360°Safety Guard】Highly sensitive braking system come wtih 3 modes (free, deceleration and stop), easy to operate, always ensuring your safety, and the handle uses ergonomic design, even the weak elderly can easily grasp it without slipping. The front wheels and storage bags are equipped with reflective strips for safe walking at night.
• 【Innovative Dual Adjustment】 The whole rollator uses unique dual adjustment design, catering to the needs of different heights (4’11”-6’3″). The seat can be flexibly adjusted among 3-levels (20-22″), allowing you to find most comfortable riding height. The ergonomic handle can also be adjusted within 5-levels (31.5-36.6″), perfectly adapting to your posture without the need to bend over.
• 【Do More for You 】13.6L detachable stroage bag comes with adjustable shoulder straps, allowing you to use it as a comfortable backpack for shopping. The rollator is beautifully packaged in a present box, making it the perfect present choice for to your loved ones. The rollator has a maximum width of 23.6″, providing ample flexibility even in narrow apartments. You can easily maneuver through various doorways and elevators in your apartment.
• 【Easy Installation & Lifetime After-Sales Service】The walkers come with detailed user manual and installation videos, allowing you to easily complete installation within 10 minutes. VOCIC offers lifetime after-sales support,worry-free return policy and free accessory replacement. Rest assured, our professional customer support team will resolve any issues for you within 24 hours.

Binding: Health and Beauty

EAN: 0850060725166

Package Dimensions: 23.5 x 19.5 x 7.5 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.