Weighted Heating Pad for Neck and Shoulders, Comfytemp 2.2lb Large Electric Heated Neck Shoulder Wrap for Pain Relief – FSA HSA Eligible, 9 Heat Settings, 11 Auto-Off, Stay on, Backlight – 19″x22″

Description

Brand: Comfytemp

Color: Blue

Features:

• 2.2lb Weighted Design: Our Comfytemp neck and shoulder heating pad is filled with micro-glass beads to relax your body by simulating the feeling of being held or hugged. The glass beads are evenly dispersed throughout the pad to fit your neck and shoulders better. It effectively soothes muscle tension and soreness, and instantly relieves neck, shoulder, and upper back pain.
• 9 Heat Settings & 11 Auto-Off Timers: The weighted heating pad offers 9 heat settings, allowing you to customize the desired temperature for heat therapy. Features 11 timers, with auto-off settings ranging from 0.5H, 1H,1.5H, 2H, 3H, 4H, 5H, 6H, 7H, 8H, 9H to meet your different needs. This helps conserve energy and prevents excessive heating, offering more options for you
• Stay-On & Countdown Display: With the stay-on function, this neck heating pad provides constant heat to meet your needs for continuous pain relief. Countdown will remind you of the auto-off time, which helps you control heat therapy time. The backlight design provides convenient visibility for nighttime usage. (Note: In stay-on mode, the auto-off area shows 8h88m)
• Larger Size: Comfytemp electric heating pad is over-sized, with a curved high-collar, and it extends over the shoulders. It fully covers your neck, shoulders, and upper back. The heating elements are evenly distributed throughout the heating pad to help effectively relieve pain associated with muscle aches, stiffness, tightness, muscle spasms, cramps, and chronic pain
• Soft Flannel & Machine-Washable: The fabric is elegant in texture and super soft to the touch, which helps the heat spread heat evenly and provides maximum comfort for your entire body. The wearable heating pad is machine-washable after removing the controller (Note: Do not tumble-dry)
• Warm Tips: Recommend not using the heating pad directly on the skin for a long time to avoid low-temperature burns. For your safety, please use it over clothes. Before falling asleep, please turn off the heating pad in advance. DO NOT bunch, sit on, or crush pad-avoid sharp folds.
• Support: This heating pad is FSA HSA Approved. Additionally, we ensure quick response and effective solutions for any inquiries about our products.

Binding: Health and Beauty

model number: K9015

Part Number: K9015

EAN: 0610452860055

Package Dimensions: 11.0 x 8.8 x 2.9 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.