YFONG Heated Eye Mask, Warm Eye Compress Mask for Dry Eyes, USB Electric Eye Heating Pad with Temperature & Timer Control, Dry Eye Mask for Relax & Reduce Eye Strain Dark Circle Dry Eye Improve Sleep

Description

Brand: YFONG

Color: Purple

Features:

• Deep Heating Relieves Eye Fatigue: Our heated eye mask uses far infrared heating technology to generate heat quickly, increase oil secretion, touch and heat the eyelids, directly unclog the glands, effectively relieve dry eyes, eye fatigue, sinus migraine, dark circles, blepharitis, stye, puffiness, and MGD, and provides ultra comfy hot for your eyes.
• Adjustable Temperature and Timer: Our Smart LED Controller Make thermostatic timed hot packs easy. Our electric eye mask designed with 3-level heat (113℉-124℉-140℉) and a 4-level timer (15-30-45-60min), which allows you to choose the ideal temperature and times as your desired. Automatically turns off when the time is up that ensures its safety. Just Customize your own eye SPA for sleep relaxation!
• Fast and Even Heating: In order to shorten the waiting time for warming up, our sleep mask made an upgraded process by adding gravity beads in the eye mask, which can gently make the eye mask fit more closely to the eyes and warm up faster and more evenly. It brings maximum comfort and improves the quality of sleep.
• Wide Coverage & Velcro Fastener: YFONG heated sleeping mask features a wider band and velcro design, minimizing pressure on the ears and temples, won’t tangle your hair or feel tight, even when worn for long periods. Velcro Fastener can be easily adjusted in size and suitable for all teenagers and adults.
• Washable Cover & Gentle Crystal Velvet Touch: Our eye mask cover is made of super soft crystal velvet to ensure the softest and most comfortable touch for your eyes. The detachable design allows you to easily remove and clean the eye mask’s lining, ensuring hygiene and freshness with every use. Note: the internal heating pad is not washable.
• Easy to Power: The dry eye mask is compatible with ma regular 5V/1-2A USB outlet.which are compatible with laptops, portable power banks, wall chargers, and car chargers. Compact and lightweight, you can use it anywhere!
• Gift Box Packaging-The Best Gift Selection: Comfortable to wear, improve the quality of sleep, relieve eye fatigue, exquisite gift box packaging. A Pefect gift to show your care and love for family and friends, especially for those facing the challenges of overtime work, late-night activities, long trips, or intense study sessions.

Package Dimensions: 10.1 x 4.1 x 1.5 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.