Comfytemp Large Knee Ice Pack Wrap, 2 Packs, XL Ice Pack for Knee Injuries Reusable, Hot & Cold Compress Gel Cold Packs Around Entire Knee After Surgery, for Pain Relief, Knee Replacement, Bruises

Description

Brand: Comfytemp

Color: Blue

Features:

• Special Design Ice Pack for the Knees: Comfytemp knee ice pack wrap is specially designed for the knee, providing comfortable pain relief for swelling, sprains, bruises, inflammation, arthritis. This knee ice pack can also speed up healing time, help muscles recover after the gym or strenuous activity, injury, or surgical procedure. It helps relieve sprains and strains, meniscus tears, ACL, arthritis & joints, sports injuries, knee surgery.
• XL Knee Ice Wrap for a Larger Coverage: Comfytemp knee ice pack wrap design with a larger size than the standard one to ensures a full coverage for your knees. Measuring 15″x 11.5″, this ice pack for knees reusable almost reaches around to both the front and back of the knee and allows for one step icing to bring complete pain relief from knee pains.
• New Hole Design for a Better Fit: A new hole design, reinforced stabilizer ring, ensures this ice pack for knees remains in proper position during flexion and extension to get a better compress experience. With ergonomic X design and 2 fully adjustable straps witch can be attached to almost any exterior point helping to prevent slippage of knee ice pack.
• Filling 30% More Gel for Longer and Colder: Comfytemp knee ice pack wrap around entire knee after surgery provides 30% more gel than other standard size that allows it stays smooth and pliable when frozen, and stays colder and longer, which ensures up to 30 minutes cold compression to relieve pains of knee replacement surgery or sports injuries. For longer cold therapy, it is recommended to purchase 2 ice bags to use alternately.
• Double Sided Design With Upgraded Lycra Lined: The reusable gel ice pack wrap for knee injuries has 2 levels cold therapy effects for your choices. The gentle & skin-friendly soft upgraded Lycra fabric delivers soothing cold or heat and prevents frostbite or scald. The silky nylon fabric provides penetrating cold or heat for effectiveness. Start with the soft Lycra side for adaption, then flip over to the nylon side for intensive and long-lasting relief or relaxation.
• Convenient, Cost-effective, Ever-ready, Alleviating: Contains 2 knee ice packs. Offering convenient use on both knees for long-term or recurring knee pain. With 2 ice packs, you can keep one in the freezer while using the other on sore muscles or injuries. It’s obviously cost-effective to buy both together, and having an extra ice pack on hand is handy for unexpected injuries. Experience the convenience, affordability, and preparedness of the Comfytemp Ice Pack Set of two for knee pain relief.

model number: K9141

EAN: 0676351281483

Package Dimensions: 10.4 x 4.9 x 3.9 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.