Eilik Pink – Touch Interactive Toys, Cute Robot Pets with Abundant Emotions. Idle Animations&Mini-Games, Unique Gift for Girls & Boys. Support Update.

Description

Brand: Eilik

Color: Pink

Features:

• HOW TO PLAY – Place it on the desk, and with a simple tap, you can delve into Eilik’s emotional world. The head, belly, and back each trigger different emotions. A multitude of expressions await discovery, and you can also lift it up or gently pat its head. Whether it’s gentle or temperamental, it all depends on your interaction. Most importantly, no WiFi or Bluetooth connection is required, just power on & play with him whenever you want.
• FUNNY ROBOT PETS – Eilik is the ideal companion for both children and adults who love pets. You can engage in a variety of entertaining mini-games, and it’s incredibly user-friendly. In the Left or Right game, you just need to gently touch Eilik’s left or right hand to interact with it. For the shooting game, a touch on the head allows you to shoot monsters, while the fishing game only requires you to twist Eilik’s body according to the instructions on the screen!
• MORE EILIK MORE FUN- Eilik is more than a robot, when he meets another Eilik and connects with each other, they will chat, play, and also fight or quarrel. Plus, If there is a group of Eilik, they will also have a party time!
• CONSTANTLY UPGRADING AND ADAPTING – With frequent firmware updates and new interactive content added, Eilik will constantly learn more emotions, functions, and games, it will keep him entertained all the time!
• ATTENTION – Eilik does not support voice interaction and AI. The hardware used for the robot’s joints is fully certified and compliant, though it may produce a certain level of noise during operation, which is a normal occurrence for robotic toys. To protect the robot’s hardware, it will automatically power down after an extended period of inactivity.
• OTHER FUNCTIONS – Eilik has multiple modes available: Countdown Timer & Pomodoro Timer sets a timer for you, Dance to Beat allows Eilik to dance to the beat you provide, and Festivals enables Eilik to perform different holiday-themed shows. Numerous playful features await your discovery.
• UNLIMITED DIY – Puppet Toy mode allows you to choose expressions and actions for Eilik and dress him up, the idle animations are perfect for taking funny videos and photos!
• THE PERFECT GIFT – Eilik is a wonderful present. You should let your friends or kids have Eilik, bring him to meet with them, and let these little guys have fun together!

Part Number: V02

Package Dimensions: 7.2 x 6.7 x 4.9 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.