LOL Surprise OMG Chillax Fashion Doll – Dress Up Doll Set with 20 Surprises for GIrls and Kids 4+

Description

Brand: L.O.L. Surprise!

Color: Multi_color

Features:

• CUTE REUSABLE BOX: Chillax is a stylish fashion doll from the LOL Surprise OMG line and she comes in a cute Dressing Room style box with surprises.
• STYLE & DRESS UP: Play dress up with these dolls and the Dressing Room style packaging. The doll’s hands are removable for easy outfit changes. Perfect for pretend play.
• 20 SURPRISES: Includes fashion doll, fashions, shoes, shoebox, accessories, hat box, purse, hair brush, garment bags, doll stand and reusable package playset.
• CHIC POSES & HAIR STLYE: Chillax is designed with stunning features, styled hair and chic poses. Your little girl will surely spend hours of fun playing with her.
• PLAY WITH THE WHOLE CREW: Aside from Chillax, this OMG series comes with 3 more fashion dolls – collect them all and play with the whole crew Find Chillax’s little sister, Sleepy Bones, in the LOL Surprise Furniture Sleepover pack if you want to collect the whole family.

Binding: Toy

Release Date: 01-07-2020

model number: 570165E7C

Part Number: 570165E7C

Details: O.M.G! We sisters slay all day. We strut fierce style like the divas we R & we march to the beat of our own D.J., making everything a ‘lil more outrageous. We stand out from the crowd & write our own set of rules, cuz we’re here to surprise the world.

Unbox L.O.L. Surprise! O.M.G. fashion doll – Chillax – with 20 surprises. The TV static is her lullaby and sleepy is her vibe. She also has stunning features, beautiful, styled hair, and her own cozy fierce style. She’s the big sister to fan favorite L.O.L. Surprise! Character, Sleepy Bones, and she comes with a totally unique unboxing experience. Slide package apart to reveal doll’s picture, bio and the first set of surprises. Her fashions are ready to be unboxed from fabulous garment bags, her shoes have their own shoebox, and her hat box holds her accessories. Keep unboxing to reveal the dressing room, where Chillax is hanging out, ready to get dressed in her fierce fashions. Have her strike a pose to show her off on her included doll stand. The dressing room even becomes a reusable playset for Chillax to strut her stuff. Each L.O.L. Surprise! O.M.G. includes a fashion doll, fierce fashions, shoes, a shoebox, accessories, a hat box, purse, a hair brush, a doll stand and a package that becomes a reusable playset. Collect all 4 L.O.L. Surprise! O.M.G. Series 3 fashion dolls. Find Chillax’s little sister, Sleepy Bones, in the L.O.L. Surprise! Furniture Sleepover pack. Collect the whole family.

EAN: 0035051570165

Package Dimensions: 12.3 x 10.1 x 3.1 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.