Mora Ceramics Tea Cup with Loose Leaf Infuser, Spoon and Lid, 12 oz, Microwave and Dishwasher Safe Coffee Mug – Rustic Matte Ceramic Glaze, Modern Herbal Tea Strainer – Great Gift for Women, Limestone

Description

Brand: MORA CERAMICS HIT PAUSE

Color: Limestone

Features:

• IT’S TIME TO HIT PAUSE: Mora Ceramics is more than a mug. Mora is Latin for “Pause”, acting as a reminder to slow down in your amazing life. You are always being told to do more, to go faster, to be better, but it’s time for you to slow down every once in a while and hit pause. Your Mora mug can help you do that. Every time you use a Mora tea mug it is a reminder to hit pause, give yourself some me time, and improve your overall well-being.
• LEAD FREE ALL NATURAL GLAZE: We know that lead is a poison, but what some of us don’t know is that it is in a lot of ceramic glazes, since there is no US regulation for lead in adult products. Unlike other ceramic companies, our glazes are lead free, meaning you will never have to worry about lead leaching into your system and making you sick.
• TITANIUM COATED TEA FILTER AND SPOON: Our stainless steel tea infuser and spoon are coated with titanium for an anti-erosion finish. Instead of using chemical plating, we use a pressurized vacuum-coating so there are zero chemicals used in the process. Please note that vacuum-coating may result in the inside part of the infuser not having as bright of a copper color as the outside, since it is pressurized from the outside wall-in. All our materials are food grade, beautiful, and lightweight.
• MULTI FUNCTIONING CERAMIC LID: Our lid will not only keep your tea or coffee hot, but will also act as a coaster to hold the infuser when you are finished steeping. Covering your tea seals in heat, creates a full extraction and insures the essential oils of the herbs stay in your cup.
• MORA’S 30 DAY PROMISE: Love your Mora mug or return it for a 100% refund, no questions asked. Our customer service is available daily to hear your questions or concerns. Our objective is to help you hit pause, so we won’t settle for anything you don’t love. We’re not happy unless you are.❤

Binding: Kitchen

model number: 20-S4-MCTY-0023

Part Number: 20-S4-MCTY-0023

Details: ATTENTION ALL BUSY PEOPLE:With Mora Ceramics™, we are more than just mugs. We are a message. You’re busy, so your Mora mug is to remind you that sometimes you need to hit pause. You deserve to be pampered. Try and use your Mora mug every day, and give yourself at least five minutes of “me time.” That means putting yourself first and giving you the care you need and deserve. Join our community on IG, find us @moraceramics, tag us and share your hit pause experiences. We look forward to hearing from you.

REASONS YOU NEED MORA:● Convenience: Loose leaf tea can be a bit of a hassle but is so much better and fresher than ground tea in bags. Our tea mug makes brewing the perfect cup the easiest way possible. ● Lead-Free Glaze: You can always count on us for never putting lead or other toxins into your mug.● Ceramic Lid: Stylish and functional, our lid keeps in the heat and the flavor as well as acts as a coaster to hold the infuser. ● 100% risk free: 30 day No-Chip Guarantee. If you don’t love your mug, just contact us and we will make you happy.● A Mora mug makes a great gift. Whether it’s a gift to yourself or a gift to someone you love, it’s a wonderful way to tell someone that they are appreciated and deserve to hit pause.

OUR MORA STORY: We are Jerry and Alix, a busy husband and wife who wanted to spend more time together. Jerry is a Chemical Engineer, research enthusiast, and ceramic expert. Alix is an artist and coffee lover who deals with anxiety and came up with the Hit Pause method. We spent months researching the right glaze, clay material, mug shape, and lid functionality. During our design process, we combined the beauty of handcrafted mugs with the functionality of a tea mug. We hope you enjoy our hybrid creation.

EAN: 0786899622799

Package Dimensions: 6.7 x 5.8 x 4.4 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.