STIMEASE Tens Unit Muscle Stimulator, Dual Channel TENS EMS Machine, 24 Modes Muscle Massager with Upgraded Electrode Pads for Pain Relief Therapy, Electronic Back Massage, Drawstring Storage Bag

Description

Brand: Stimease

Color: Black Pro

Features:

• 【2-in-1 TENS EMS Muscle Massager】Multifunctional Tens Massager combines TENS and EMS technology in one compact unit, offering a broad range of customizable options for pain relief, muscle recovery, and soothing massages in the comfort of your own home. Back massager help relieve pain associated with sore and aching muscles in the shoulder, waist, back, neck, upper extremities (arm), and lower extremities(leg) due to strain from exercise or normal household work activities.
• 【Upgraded Performance】Low impedance solid electrode gel is made by 3rd Gen Latex-Free US medical gel, which can provide excellent self-adhesive performance and easy clean up for maximum 45 uses. Standard 2mm connector TENS electrodes pads are classic and commonly used in medical area, which makes it easier for you to find compatible TENS unit muscle stimulator & accessories.
• 【Easy and Intuitive Dual Channel Control】A/B Dual Channels with 24 Modes, 20 level Intensity and Time Control, allowing you to easily adjust the intensity of each channel separately without the need for complicated mode adjustments. The intuitive design simplifies the process of using the electrodes muscle stimulator, making it user-friendly and accessible for all.
• 【Powerful Rechargeable Battery】 Up to 20 Hours of Continuous Use. The package includes a Type-C cable (No Adapter) that can be connected to a wall charger, power bank or laptop USB port to charge. Tense muscle relaxer provides a safe and non-invasive solution for effective pain management, reducing muscle soreness, stiffness, and discomfort without the potential side effects associated with medication.
• 【Multi-shape Pads Combination】 Experience targeted relief with 2 sizes of pads of the stim machine. You will receive1 x Dual Channel TENS machine, 4 x Square 2″ Pads, 4 x Large Rectangular 2″x4″ Pads. Small pads target areas such as the neck, knee, and ankle; larger pads focus on the shoulders, waist, and thighs.

Binding: Health and Beauty

EAN: 6971712722891

Package Dimensions: 6.1 x 3.5 x 3.1 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.