Wondise Pine Cone Flameless Flickering Candles with Remote and Timer, Set of 2 Battery Operated LED Candles Real Wax Christmas Home Decoration Candle(3.5 x 4.7 Inches, White)

Description

Brand: Wondise

Color: White

Features:

• ❤PACKAGE LIST: You will get 2 white flameless pine cone candles, 3.5″ diameter with 4.7″ height, one 10-Key remote. All pine cone shells are made by real wax with LED flickering
• ❤BATTERY OPERATED: Each led flameless candle requires 2 AA batteries(Not Included), no smoking or dripping wax worries, no fire danger. Safety and clean use to your children and pets
• ❤MOVING WICK: Realistic LED flickering make these flameless candles a real candles looking, also you may control the moving wick with the remote. A great addition to your Christmas home decoration
• ❤REMOTE AND TIMER: 10-Key multi-function remote(ON/OFF/Flickering/Brightness/Timer), easy to control both pine cone candles and operate the 2/4/6/8 hours timer. Once timer is set, cycle every 24 hours
• ❤OUR GUARANTEE: Each LED pine cone flameless candle has thoroughly tested before leaving our factory, if any problems occurs to our LED candles, please feel free to contact our customer service, and you will get a satisfaction solution

model number: ESG2-White

Part Number: ESG2-White

Details: Specific:

Material: Real wax with led flickering
Diameter: 3.5″
Height: 4.7”
Color: White
Light Color: Warm light
Occasion: Wedding, party, birthday, bedroom, dinner, Thanksgiving, Christmas home decor

Battery Operated:

Each LED white pine cone candle requires 2 AA batteries(Not Included)
NO fire danger, also no need to worry about smoking or dripping wax
Safety and clean use for your children and pets

Remote and Timer:

10 Key Remote: ON/OFF/Timer/Flickering/Brightness, slide bottom 2-way switch to ON position and you can control these candles easily with the remote
Timer: 2/4/6/8 hours
For example, if you set 6H timer at 15:00, all pine cone shaped candles will light 6 hours and automatically turn off at 23:00, then candles will automatically turn on at 15:00 next day, cycle every 24 hours

Package Information:

2 x white flameless flickering pine cone candles battery operated with remote and timer(D3.5″ x 4.7″)
1 x 10-Key remote

Warm Tips:

There will be slight battery drain in timer mode even if the candles are not light
Remove the batteries if you plan not to use them for a long time
Keep away from heat source or direct sunlight, in case real wax candles deforming

EAN: 0722765025066

Package Dimensions: 8.9 x 6.4 x 5.0 inches

Additional information

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at support@gnzmart.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: support@gnzmart.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. GNZMart will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). GNZMart will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.